Am Hexenturm — Restaurant in Jülich

Stayed in Room 17 overlooking busy and noisy junction. Double room small but adequate. Shower enclosure tiny with very poor pressure and difficulty getting correct temperature. Hotel has not been redecorated or altered for years. There is a small kettle and mugs in room with one teabag and one coffee sachet. These are not renewed if you use them. Bring your own supplies. There is no blackout curtain so room will be bright all night. ||Breakfast very basic and some mornings there was no bacon or scrambled egg. Scrambled egg on Saturday morning was burned with black burnt bits through it. Housekeeping was not good for 2 out of 5 days. One day it was incomplete with no bin liner and cups and glasses left unwashed. On the next day (Sunday) we discovered at 21:30 that housekeeping had been non-existant and we had to call into restaurant (which looks after hotel) and ask for situation to be rectified. Most staff do not speak English. No apology or reduction offered for poor performance. We will give it a...

Stayed in Room 17 overlooking busy and noisy junction. Double room small but adequate. Shower enclosure tiny with very poor pressure and difficulty getting correct temperature. Hotel has not been redecorated or altered for years. There is a small kettle and mugs in room with one teabag and one coffee sachet. These are not renewed if you use them. Bring your own supplies. There is no blackout curtain so room will be bright all night. ||Breakfast very basic and some mornings there was no bacon or scrambled egg. Scrambled egg on Saturday morning was burned with black burnt bits through it. Housekeeping was not good for 2 out of 5 days. One day it was incomplete with no bin liner and cups and glasses left unwashed. On the next day (Sunday) we discovered at 21:30 that housekeeping had been non-existant and we had to call into restaurant (which looks after hotel) and ask for situation to be rectified. Most staff do not speak English. No apology or reduction offered for poor performance. We will give it a...

We stayed at this hotel in May for one night only. The hotel and staff are welcoming. Clean, spacious, shower room seemed a bit dark and small but served it's purpose. We were in rooms 24 & 25 facing the car park and main road. We were on the 2nd floor and there wasn't a lift, ok if you can manage a case up the stairs. The windows are double glazed but it was quite noisy from the traffic through the night. Probably better getting a room facing the entrance to the town centre. Breakfast is included and is good.Separate restaurant downstairs and the food smelt lovely and seemed busy but we went into town to eat our evening meal and have a look around. The town centre of Julich is lovely. There is a museum with a moat round it dating back to 1500's. There are lots of shops, open green spaces, churches, cafe's, restaurants and bars throughout the town. We were there on a bit of ancestry searching and found it a lovely place, would return if we were in the area....