McDonald's — Restaurant in Kehl

I recently made a trip to Khel Germany/Strasbourg for the Christmas markets, with my wife and grandchildren. We had been looking forward to the planned trip all year as this was our first time. However, due to the awful terror attack that took place only the night before, crossing between the borders, a total distance of 3KM, took a over 7 hours. When we finally managed to pass over the bridge and find somewhere to eat and park, we decided it was best to travel to our hotel via the tram that night and return for the car the next morning, hoping things would of calmed down by then. However, due to the very nice and customer care attitude of McDonald’s manager Mr Sauer, he took it upon himself to arrange for my car, along with all the grandchildren’s belongings and pushchair, to be removed and towed from the premises. It was not until I returned the next morning, fortunately on my own, I discovered that my car was gone and that I to travel 15KM by bus to retrieve it along with 150 Euro fine. When I questioned the McDonalds Manager as to if he knew the whereabouts of my car, I was shocked and disgusted to see his response was both a mix of humour and lack of concern. Luckily I had not brought my wife and grandchildren with me as the town was swamped with armed military police, which was intimidating enough for myself, never mind...

I went for lunch on Monday, April 7 at noon. I placed an order on site, I waited more than 20 minutes for my order, at one point my order number disappeared from the screen. So I went to the counter to ask someone where my order was, a person with a headset answered me, but I didn't understand what she was saying because I didn't speak German, I specified that I spoke English, she took my ticket and went back and forth without necessarily understanding what she was doing, I still remained standing, sitting, without knowing where my order was, I went to another person who understood my request and explained to me that the order would arrive soon and that she was preparing the order. Subsequently, the first person who took my ticket actually prepared my takeout order a second time and more quickly than the first. The person got angry because she had made a duplicate order, except that I never asked for my takeout order. She had a very nice attitude towards me even though I never asked for my order to go. As much as my meal was good, my experience was more unpleasant. I want to point out that the other people took good care of me, but the person with the headset was really really unpleasant and I want to...

Hallo, ich bin 21 Jahre alt und im 5. Monat schwanger in einer Hochrisikoschwangerschaft. Wir haben unser Essen bei McDonald's bestellt und beschlossen, auf diesen Wartestühlen zu warten, auf denen man sich halb sitzend, halb stehend anlehnen kann, und als ich mich darauf stützte Der Stuhl ist komplett kaputt gegangen und ich bin mit dem Bein unter mir sehr schwer gestürzt, mein Rücken tut sehr weh und mein Bauch und mein Bein, ich war zutiefst geschockt, weil jeder, der bei McDonald's arbeitet, keinen Finger bewegt hat, um zu prüfen, ob es mir zumindest menschlich gut geht Sie kümmerten sich nicht einmal darum, sondern arbeiteten weiter, und als mein Mann Angst hatte, dass mir oder dem Baby in meinem Bauch etwas passieren könnte, half er mir schnell auf und rief dem Personal zu, dass ich schwanger sei. Sie riefen ihm unhöflich zu, er solle gehen Und um dem Schock nach dem Verlassen zu entkommen (der Manager, der an diesem Abend Dienst hatte), riefen wir an und sagten ihnen, wir würden die Polizei informieren, und sie sagten frech: „Ihre Frau lebt“, nachdem sie ihnen erklärt hatten, dass ich schwanger sei und Schmerzen habe Ohne den geringsten Anstand menschlichen Anstands erkennen zu lassen, legten wir auf und riefen sofort die Polizei. Das ist kein akzeptables Verhalten, zumindest wenn sie den geringsten Respekt hätten, hätten sie mich zumindest gefragt, ob es mir gut geht, aber sie starrten mich einfach an, als ob ich im Unrecht wäre

hello i am 21 years old and i am 5 months pregnant in a high risk pregnancy , we have ordered our food in McDonald’s and we decided to wait on those waiting chairs where u can lean on them half sitting half standing and when i leaned on the the chiar completly broke and i fell very hard with my leg under me , my back is very sore and my tummy and my leg , i was comepltly shocked because everybody who works in McDonald’s did not move one finger to check if i am ok atleast human decancy they did not even care they carried on working , and when my husband terrfied that something might of happened to me or the baby inside my tummy quickly helped me up and started shouting at the staff that I am prégnant they rudely shouted at him to leave and to get out (the manager on duty that night did this) from the shock after leaving we called and told them we will inform the police and they cheekly commented ‘ your wife is alive ‘ after explaining to them that I am prégnant and in pain , not showing even the smallest big of human decancy , we hung up and called the police straight away. This is not acceptable behaviour , at least if they had the smallest bit of respect they would of at least asked me if i am Okey but images they just stared at me as if I am...