Patagonia Mainz — Restaurant in Mainz

I was very exited to visit this restaurant as a Chilean. We were unfortunately quite disappointed when we left. My mother asked (in Spanish) what they would recommend and the guy just said “everything”, turned around and left. How about showing some interest in people visiting your restaurant or passion in your own menu?

The food was good, but I wouldn’t really call it Chilean. Didn’t really find much that was typical. The salads were the typical non inspired salads you get in every restaurant. Why not put some effort and make some papas mayo or ensalada a la chilena?

I would only recommend this place if you are looking to eat a good steak, but don’t expect friendly staff nor something that is...

I will give 3 stars for this restaurant, although the food was quite amazing and we really enjoyed it. However the service really got us thinking if we should stay or go. After making an online reservation, we arrived 15 minutes earlier. We were quite unfriendly greeted and told we will have to wait outside, because our table is not ready and also quite loud admonished that we are muuuch to early. Mind you, they had a lot of tables free which didn’t get occupied throughout the evening, as we stayed there the whole night. The service was hectic and waiters were coming and going from the table. I somehow felt like we were disturbing and we not really treated as guests that pay a lot of money...

We really are grateful for them giving us a table as our reservation didn’t go through. However, we were a bit concerned about the service and many misunderstandings. Our first drink we ordered didn’t come, so we had to order it with again with a different server. Then, one of the servers misunderstood that I wasn’t ready or done with my food for her to take away and she walked away with my plate. Lastly, we also ordered two drinks towards the end and were given espressos instead. At this point we just gave up with the service and drank them and paid for our food. It felt like an odd experience as everyone was so nice, but the constant mistake...