Brunnwart

It was a horrible experience for me to have my birthday meal there. It was a total mistake.

We had before my birthday celebration once at this place for Münchener Schnitzel. It was somehow OK (standard bavaria food). So we decided to go there again for my birthday.

I called one week in advance for a reservation and especially talked with the owner about bringing a cake myself. We only have two adults and a baby. He said, usually it costs €1,90 "plate fee" each person for nringing own food. Because we don t have too many people, so it is ok to bring our own cake without any problem.

I was really looking forward and excited about having my small birthday celebration there. Then came the DISASTER: I came in with my cake box in my hand. The waitress was staring at me without any polite face. She guided us to a table unfriendly and said NOTHING. During the time waiting for our food, I opened my cake box. The waitresses were just staring at us and talking with each other. To be honest, I was hoping that they could actively coming to me and offering me at least a lighter for the candle. BUT NOTHING! I decided to have my meal first and eat my cake afterwards. Luckily my husband had a lighter. So we lighted the candle after the meal. During this time, the table beside us congratulated to me. But there is NO REACTION and NO WARNING from the waitress. So we used the knife for cutting the Schnitzel to cut my cake and used the salad plate to hold my cake on. After I had my first bite of my cake, the waitress came to me and complained that we were not allowed to have our own food here. So the whole time, she was just waiting for me to eat my cake, so that she could stop me at that exact time point. Then came the owner whom I talked in the phone. And of course he forgot about everything and insisted that we need to pay the "plate fee". The result is my birthday is ruined and I could not enjoy my birthday cake because of this unbelievable behavior of the service.

They had a lot of time points to inform us about not having own food in their restaurant: when I came in with my cake box in hand when I opened my cake box before food served when I started to cut my cake with the Schnitzel knife when I put my cake in the salad plate

We don't mind about some euros of the "plate fee". I just wanted a nice birthday celebration. Maybe also a few friendly words and active services like bringing a lighter, a fresh knife and plates for cake.

In the end, we payed €5 for the "plate fee" willingly and claimed that we would not like to come again.

If you are waiting for friendly services, you will be disappointed in this restaurant.