0/5 — Very disappointing experience
I rarely leave negative reviews, but I feel this one is necessary. My visit here was extremely disappointing from start to finish.
After waiting nearly 15 minutes, I was served the wrong order. Mistakes happen, so I politely let the waiter know. He replaced it, but by then I had already waited around 25 minutes altogether.
Unfortunately, things got worse. When I started eating, I found a hair inside the lasagna. Not on top — actually cooked into it. That completely ruined my appetite.
I approached the manager expecting an apology, but instead, I was met with rudeness and zero accountability. He tried to blame me, saying I must not have communicated my order clearly, and even suggested the hair could have been mine. That response was unacceptable.
I left and grabbed food elsewhere. I don’t think it’s unreasonable to expect clean food and respectful service.
I hope the restaurant takes this feedback seriously — better hygiene, better communication, and more professionalism from the staff would make a huge difference. As it stands, I cannot recommend...
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