My 1st 1 star review. I never thought I’d leave a 1 star review for anything, but this is a must.
The food was incredibly salty. The broth soups and the chicken curry were not enjoyable because of the amount of salt. I’d even say uneditable. The oysters were fresh, the waiter didn’t explain the condiments. The pasta was ok. The truffle was bland.
The room was very noisy. My Mother-in-law wears hearing aides and found it difficult to hear what we were talking about because of the noise.
We asked to move to the front room where it was a bit more quiet. Our waiter asked the Maître d’ who said nothing was available, but moved 2 other tables.
I gave this feed back to the Maître d’ as we were leaving. She was more concerned about the payment of the bill. After I told her we had already payed she walked off without further comment.
It was the worst dining experience I’ve had in many years. I don’t recommend eating here. We had great expectations and were very disappointed. Food was below average, but I gave it 2 stars because of the chocolate at the end of the meal, and amazing bread.
The service wasn’t good. The ambience was bad.
I suggest some noise cancelling panels for the ceiling to reduce the noise.
I notice not there are a lot of 1 star reviews so maybe they just don’t care anymore. The...
Read moreTo the hotel & restaurant managers.
We are writing to complain about the poor waitress service we received at Restaurant Senger on Sunday 13th July (1 pm). We were very much looking forward to our lunch as the restaurant & hotel were referred to us by friends, but unfortunately found our Waitress, Gaby, to be rude, unfriendly and at times a bit abrupt. Certainly not providing the high level of service we expect to receive at a 5 star hotel & restaurant. Frankly, her service spoilt our lunch.
We had made a lunch booking made for 1pm on Sunday 13th July, which at first seemed a surprise to the waitress. She was also rude & unfriendly to my wife.
She also didn’t provide an itemised bill, just the total amount & was abrupt when I asked for it. I still don’t know if the amount I paid was correct or whether there were wrong items.
We are seasoned world travellers from Australia & this was not an international standard experience. We were considering using your hotel for a conference but will not do that now & will not be returning to the restaurant or hotel.
I very rarely complain about service, but felt you should know this because it was unacceptable for the price paid.
At least the food & the view were nice.
Regards, Steve
Get...
Read moreBougie setting, overpriced basics, and overwhelmed service.
We visited this “top-tier” restaurant at Tegernsee last week, and while the location and views are absolutely stunning, the experience itself didn’t live up to the hype.
This place is clearly designed for a high-end crowd, and that’s fine. I have no problem paying luxury prices—as long as the service and food match. But here? That just wasn’t the case.
The staff were polite, but clearly overwhelmed and spread thin. For a restaurant that presents itself as fine dining, the service felt rushed and inattentive.
As for the food: my Blaukraut tasted off—I couldn’t even eat it, and my husband’s $75 steak was… fine. It had seasoning, it was cooked well, but that’s all I can really say. For that price, it should’ve blown us away—and it didn’t.
We went to several other restaurants in Tegernsee during our stay, and all of them were better, both in food and overall experience. And yet this is supposed to be the “best” one?
Beautiful setting, luxury vibes, and bougie crowd—but when it comes to actual value and quality? They’re...
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