The Tonic

I rarely give a bad grade but speak about ruining good meal!

The service was terrible, truly terrible. It started with dropping the drinks on my partner and not being overly concerned about doing this, it continued with a stressed out waiter who couldn't wait to take away our starters nor could he be bothered to put the forks and knives correctly (for what? It was pretty empty). The worst part was completely forgetting my partner order.

They served the food to my kids and me but not her. It can happen to everyone to forget but like I said, it wasn't busy and they passed by us many times, not even wondering why everyone was eating except one. When I brought this omission to their attention, they needed to ask and apparently the kitchen forgot. Sometimes you just need to switch your gears on, which evidently wasn't possible for them.

At that point my partner had waited so long that she wasn't interested in eating anymore. It's so disappointing when good food is ruined by poor service. Sorry but the owner should also educate their waiter to better customer service.