We arrived at the restaurant 15 min before the kitchen closed (11pm), the table manager assigned us to a table in a protected area (it was HEAVILY raining and thundering) and we waited for someone to take our order. They brought us plates, the typical bread as a Greek Appetizer and water and when we were waiting for the waiter to take our order, someone else suddenly came to our table and told us that the kitchen wasn’t working anymore. They didn’t tell us anything about it beforehand and even showed us our table. There were even other customers that came AFTER us and even they were assigned to a table. They were obviously disappointed and angered as well to which the kitchen/management staff reacted in a really rude and passive aggressive way. I can’t say much about the food since we didn’t get to enjoy it unfortunately but I can tell you that their customer service and time management isn’t something I would expect from a restaurant in a tourist hotspot....
Read moreThe Ouzerie is a Greek restaurant inside the Sani Club Hotel. Stunning views, amazing food and the manager Maria and her team are fantastic hosts, nothing is too much trouble. Our family have eaten here every year for 6 years and we think it is the best restaurant. We highly recommend the Prawn Saganaki made by the...
Read moreOctopus is delicious, good scallops and a more traditional Greek salad at last👍. Pork dish was also good. Nothing here that you wouldn’t order again & again!
Lovely breads, lovely service staff & views. Thank you Maria & co you are fantastic team in a wonderful setting. You...
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