Disappointed.
As always, this review is based on my own personal experience. It may be different for others.
So, we went to the Black Swan in search of an English breakfast … after all, they advertised it. We were expecting what was shown on the menu (see photo) but were served a tepid dish of a cheese toastie, cold ham, frankfurter sausage and eggs. Again, as shown on the menu, we at least expected the baked beans but instead, we were served with cold kidney beans! When I enquired about the baked beans we simply received the reply: “Yes. Those are red.” - No idea what that meant?? The menu also stipulated that you got orange juice plus tea,coffee, or milk included in the “special” breakfast. As it turned out, we couldn’t have tea unless we paid more and the orange juice wasn’t even brought, being replaced instead, with 2 glasses of tap water. The kicker came when I asked for Ketchup. I was presented with a small bowl of it and an extra bill for €0.50. Not extortionate I know, but highly unexpected that one had to pay for a condiment.
The service at the Black Swan was - at best - merely a means to get the food from the kitchen to us. There is little interaction or pleasantries here. If they were busy, I might have been unsurprised by the abruptness … after all, servers work hard … but from the photo, you will see that it wasn’t busy at all. Little surprise, if the food is anything to go by.
So, in conclusion, given the information above, I cannot possibly award the Black Swan anymore than a one star.
In times of reduced tourism and economic instability, I would expect eateries like this to step up their game to encourage people to return but the experience here has only encouraged me to NOT recommend the Black Swan,...
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