KFC — Restaurant in Assam

Absolutely disappointed. Some of the staff seem experienced, but some are terrible. Today, one girl explained to us about the lunch offer and another girl (while we were placing our order) literally asked us "Who told you this?" and then we had to tell her to go and ask. Only then was our order accepted. The seating area was stinking as the washroom door was left open. The staff did come after some time and sprayed room freshner to give us relief. I think there should be someone responsible to bring people their food as the counter is downstairs and seating area is upstairs. Someone taking our bill and bringing our food would really enhance the service. The food wasnt up to the mark as well. Only crisp, no taste. Would definitely appreciate better seasoning and preparation. Our order was supposed to be served with cold drink. We were told it would be pepsi or coke. But later on, we were served mountain dew and were told "pepsi or coke isnt available". But some other people were served pepsi who came after us. Would love to see my nearest kfc improve and will definitely try it then. Until then, i personally wouldnt...

I had a terrible experience with KFC (Silpukhuri) recently. I placed an order on the KFC app with an estimated 45-minute delivery time, but the order didn't arrive on time. When I tried to call the delivery executive, I couldn't find any contact details.

Eventually, KFC called me to inform that there was no available delivery executive, and if they couldn't find one by 11 pm, my order would be automatically canceled, and I would receive a refund in about 5 days. I asked if I could cancel the order, but they said I couldn't and had to wait until 11 pm for the possibility of the delivery. I requested some assurance, but they couldn't provide any.

After a lot of back and forth, I asked them to arrange for a Rapido or Uber bike to deliver my order, which they finally agreed to. When the food finally arrived, the chicken was soggy from being prepared an hour earlier, and the dessert was spilled, possibly due to poor packaging or mishandling during delivery.

Overall, it was a waste of money and left me feeling...

The restaurant is renowned so everybody knows the food items available here. The menu has variety of items to pick up with moderate price tags. Non vegetarian food lovers will get more advantage here. Few vegetarian items are also available. The staff is good, but the service is little bit slow. The seating area is decent enough but sometimes the staff forgets to clean the tables after use. The washbasins and wash rooms are clean and hygienic. Modern facilities are there is the washrooms. Parking is a huge problem here. People have to park their vehicles on the road side which ia somehow difficult to find a spot. Overall a small but good KFC outlet in this area which was a much needed for the...