Raps Oven — Restaurant in Assam

I would have given 5 stars because the cake and cookies are really very tasty. But I gave 1 stars because of the unprofessional behaviour of the staffs.

I placed the order and also made the payment in advanced. After that I kept sending the concerned person to confirm my order in WhatsApp but he was least bothered to do reply. Then I had to call that person to get the confirmation.

The cake was supposed to be received by 12:30pm . I called the person at 11 o clock to know the status . But he was not picking up my calls, then I had to rush to the store to know the status as I was very concerned about my order.

At 3:30pm again I went to the store to receive n cake . They dint write any thing on the cake although i told him several times to keep my cake ready by 1 o clock. When I went there he was asking me has there anything needs to be written on the cake although I sent him all the details on WhatsApp after the payment that is 4 days ago.

That time it was heavily raining outside and they dint provide me a polythene bag to carry the cake. When I asked for bag they told me they don't have bigger size bag. Then I really got irritated and asked them how I will carry this cake in rain without carry bag. Then they provide me a bag.

If it would be the last bakery in silchar then I will stop vauying cake but will never go there . Such a horrible experience...

Visited for first time last Sunday with my friend – (Raps Oven) 💛 I and my friend tried their brownies & Coffee Cup cake and honestly, it was a complete delight soft, rich, and simply mouth-melting! 🫠 Also picked up a jumbo cookie, tasted it today perfectly baked, crisp on the outside, soft inside, and so delicious that I instantly felt like grabbing more! 🍪 staff was also extremely polite and well-behaved, making the experience even better. 😊 Looking forward to visiting again and trying more varieties of cookies and pastries. Highly...

I used Raps Oven to order goodies for making my dear ones' days special back home. Each time I used them, the service was great along with going an extra mile to give a touch of making someone feel special. Need not meantion each of their goodies are equally good and I really got such great feedback. My bestie loved it and was all gala about it. Thank you Raps Oven for bringing such a great concept to Silchar and making it possible for people like us living miles away still able to bring a smile on the faces of...