Burger King — Restaurant in Bengaluru

I had a very disappointing experience during my recent visit. Firstly, the fries were served completely cold—not even slightly warm. It was quite unpleasant to eat them that way.

I ordered from the kiosk and entered my table number, expecting the order to be delivered to my table. However, that didn’t happen. The screen showed that my order was ready, but the staff was still waiting for the items to be prepared. This caused unnecessary confusion and delay.

The seating was also very uncomfortable. The tables were broken and shook a lot, making the dining experience quite frustrating. It felt like the place wasn’t maintained properly, which added to the overall bad experience.

To make matters worse, there was loud music coming from the kitchen while a different track was playing in the dining area, creating a chaotic and unpleasant atmosphere. It was incredibly noisy and difficult to enjoy the meal.

The staff’s behavior was equally disappointing. They seemed more interested in chatting among themselves rather than serving customers promptly. To top it off, one staff member at the order counter was on a call and was using vulgar language. This was highly unprofessional and unacceptable.

I hope management takes this feedback seriously and makes necessary improvements, as these issues completely...

As I was travelling for Bangalore I decided to taste some chain restaurants as they are not available in my city. First one is Burger King. Seeing those ads constantly and not been able to taste them was really a painful feeling. So after dinner ordered from Zomato to my hotel. We ordered Veg Whopper, potato tots, fries, & veg surprise. Veg whopper for its hype & size does it's job. It's more than enough to satisfy hunger of one person. It tasted nice but I got messy. Fries & potato tots were not that great. Fries lost its crunch & became soggy maybe due to delivery. Veg surpries is nothing but a whooper in small size with less veggies. One can try it but taste is almost similar. Burgers are quite good. Part of the mall food court area. Crowded mostly. Good place to enjoy burgers nearby.This is a heaven for all types of burgers and we can eat as many as we can due to less cost and deliciousness. It’s great time to give a small treat to friends , good staff and good place Loved the over all concept. Cheap and tasty. No compromise on taste and service. Heaven for...

I usually don't give a bad review untill I cross check the place couple of time. But this one had to be posted right away, cause I will not step there for a second time. The staffs are not aware of the procedure themselves. Its all a chaos there. They themselves assume... you will not have ice-cream along with the burgers and don't serve it along. Better to confirm it before hand.

No co-ordination between the staffs, and one correcting the other in front of the customers was pathetic. This is about the service, well the food was just so average.. when in comparison with other BK joints. Never make a mistake of ordering 2 fries together, cause one will be full and the other less than half.. so basically your getting just 140% instead of 200%... same with the beverage the cups are filled by just 70%.

Not taking orders and forcing to do it online is rude and unprofessional. Overall a bad experience, and the worst part is can't expect room for improvement cause they feel they are perfect.

Think before going to this joint.

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