Café Coffee Day — Restaurant in Bengaluru

Worst experience in cafe coffee day .

Food : Food taste is good and no complaints for food.

Atmosphere : Seats are very dirty and tables was too sticky.

Staff : Arrogance staff who is enough to spoil the brand cafe coffee day , they respond so arrogantly as if we have come for free food and they have no basic decency of how to attend the customers. She served all the customers to table and asked me to collect it from the counter, i don't know why such behaviour.

This happened first time on [ 20-05-2024 ] She is demanding me to order as soon as i entered cafe , and i didn't know one should order within minute else we should not sit in the cafe. She is saying on face that you should order now only or else don't sit here and to go out. It was raining heavily and i walked out in rain. As a basic kindness and humanity so many stores allows customers to stand. But here they lost complete humanity and kindness. Worst experience

Today [ 22-05-2025 ] I am posting this because again same disappointment and never after i will visit...

1/5 Stars - Disappointing Experience at Coffee Day

I visited Coffee Day today , expecting a quick and satisfying coffee break. Unfortunately, my experience was marred by slow service and unhelpful staff.

Delay in Service:

I visited the place and the staff not ready to take the order, after 45 mins they take the order A 60 minute wait for a simple coffee is unacceptable.

Poor Customer Service:

When I politely asked the staff about the delay, they seemed uninterested and dismissive. No apology, no explanation, just a shrug and a "it's coming."

Unfulfilled Expectations:

As a loyal customer, I expect prompt service and a welcoming atmosphere. Coffee Day failed to deliver on both counts.

Recommendation:

Improve your service efficiency and train staff to be more...

Cafe Coffee Day is a popular chain of coffee shops in India known for its wide variety of beverages and snacks. It has received mixed reviews from customers. Some customers praise the cafe for its cozy atmosphere, good coffee, and friendly staff. They also appreciate the variety of snacks and the reasonable prices. However, other customers have complained about inconsistent service quality, rude staff, and subpar food and drinks. Some customers have also reported that the coffee was too bitter or not hot enough. Overall, Cafe Coffee Day is a popular chain of coffee shops that offers a variety of beverages and snacks at reasonable prices. However, the quality of the experience can vary depending on the location...