Oven Story — Restaurant in Bengaluru

Ordered a smoked chicken sausage pizza, what I got was barely qualified to be called a pizza. It was undercooked only the crust was burnt and the whole pizza was drenched in oil. If the U.S. saw your pizza’s they would invade your stores. There was so much oil I couldn’t eat a slice, even the box it was brought in had oil stains underneath it from the pizza. Also please top the mozzarella cheese in a right way please don’t do a patch work like the govt. does our roads. All the cheese came off the base with the toppings because it was undercooked and mostly because there wasn’t any cheese. Horrible experience, please increase your...

They don't care about customers ... Had ordered through Swiggy on 10th July, Saturday evening. Since an hour had passed I called up the restaurant via the swiggy delivery executive (since they do not answer their phone) and they said the order will be out for delivery in 6 to 11 minutes max. Another 45 minutes goes by and then I receive a message from Swiggy that the restaurant cannot deliver due to a technical issue ... ??? Why did you accept the order in the first place ?????? ... Ovenstory is a sad story imo ... won't make the mistake of ordering from here ever again ... awful...

Pathetic delivery service - their app EatSure (or something like that) is as bogus as their brand. Ordered 4 pizzas (on BOGOF offer) and on top of the order getting delayed beyond an hour and a half, got only half of it. The customer service staff were as unhelpful as could be only repeating the script they were given and not making an attempt to actually get to the bottom of the issue. The Restaurant Manager at this outlet also seemed incompetent unable to handle orders on a weekday.

Never ordering...