We were regular customers there till today. Today when we went, we got food only after half an hour. We had ordered Al Faham. They gave mayonnaise only once. The food wasn't cooked properly and blood was literally oozing from one of the pieces. I wish I had taken a picture of that so that i could have attached that also here.
And then when we complained, he is arguing that it hadnt been 30 minutes since the order 🙂 Another guy said that it takes 30 minutes to make Al Faham. We have eaten Al Faham from here several times from here before today and we have always got the food within 15 minutes. And they still have the audacity to say this to us.
And he didn't even apologize for the same properly, nor did he offer to reduce the price or anything.
Very bad...
Read moreI recently ordered takeaway from Tasty magic, and it was a very disappointing experience. We ordered alfahm for three portions, but the chicken was undercooked, with visible blood, making it completely inedible.
When we reported the issue to the staff, their response was very disappointing. Initially, they promised a refund, but their behavior quickly turned unprofessional and unhelpful. Ultimately, we did not receive any compensation or replacement for the poorly cooked food.
This poor customer service, combined with the bad food quality, has left a very negative impression. I hope the management takes serious steps to improve their food quality and the attitude of their staff in handling...
Read moreGenerally i used order a lot from this restaurant. I visited for the first time which didn't turn out well. Ambience is okay not that great. Price is same in online and in-store as well. But I observe online order get's more food quantity compared to in-store. If we order from online we even get more discounts and payment offers. Average cost of biryani in online is 200 to 230 while in-store cost is fixed at 285 excluding taxes. So i prefer to order only. BTW taste will be too good and no difference for online and in-store food. the best Andhra spicy in Bangalore i could say.
Also Parking is a big...
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