The Belgian Waffle Co — Restaurant in Bengaluru

There are no flavor problems and the waffles are excellent. But the service is appalling. The employees take a very long time to place the order and are very sluggish. Their communication is poor. The surprising thing is that, despite having more employees than is necessary, they are just idling at the counter, not making orders. The customers who are waiting and observing don't concern them. Making one waffle takes longer than fifteen minutes. We have to wait outside for very long because there isn't a seating space. It would be more convenient to order online, pay for delivery, and avoid...

Very poor service ! Ordered just one waffle, they tried twice, the waffle didn’t turn out well so they tried another flavour instead but it was over 45min waiting, I got fed up and left ! I told them I am in a hurry, and even asked if they just give me something else in the store instead of waffles for the money I paid but they said they cant change once it’s billed so next time I should ask them to make the waffle first then I will pay is that okay ? In the end I just wasted my money and time and left the store...

The service was really slow...They kept delaying orders of people..They didn't seem interested in the work they are doing. It took so long for receiving our order ut was just 2 waffles..Even on letting them know about their mistakes they kept making excuses..The food tastes fine but the only problem us the service..The were mostly engrossed in their own world not caring much about their customers. And also they didn't have change which us a bit problematic..Hope the...