Lazeez Hakeem — Restaurant in Bhopal

I visited Lazeez Hakeem, M.P. Nagar, Bhopal, on 02.10.2025 with my cousin’s family and father. We were a group of 10, including 6 children. We were directed to the third floor, where the ambience and furnishing initially created an impression of a pleasant dining experience. Unfortunately, what followed was deeply disappointing and left us all shocked and unhappy. Since we were confused about what to order, we relied on the staff’s suggestions. We were assured that Chicken Fried Rice and Chicken Lollipop for the children and Chicken Biryani for the adults would be sufficient. Trusting their recommendation, we placed the order and were promised it would be enough for everyone. However, the experience turned out to be the exact opposite. Firstly, we were made to wait for long for the food, despite the restaurant being nearly empty. When the food finally arrived, the Chicken Lollipop was dry, chewy, and unappetizing—a shocking contrast to what we had enjoyed during our previous visit at the restaurant downstairs, where it was far juicier and flavorful. The fried rice portion was so minimal that each child barely got two spoons, which was extremely disappointing. Next came the so-called “Chicken Biryani” which carried such an overpowering smoky flavour that none of us could relish it. To add to the anguish, we were promised 8 pieces of chicken in the dish, but only 6 pieces were served, leaving us short. By then, everyone was upset and refused to order more, and we ended up leaving the restaurant hungry and disheartened. The ordeal did not end there. I had received a message about a 15% discount, valid for 2 more days, yet the staff initially denied it, claiming the offer had expired. Only when I insisted at the billing counter was the discount given, with the excuse that my mobile number had been entered incorrectly (which was repeated by me three times when the order was being taken). This not only embarrassed me in front of my family, but also left a bitter impression, especially since I had persuaded everyone to dine there. Overall, the entire experience was one of anguish, shock, and sheer disappointment. I am not sure if I can suggest improvement but I felt that while the ambience is good and the restaurant has often satisfied us, a few improvements can make the dining experience much better as per my past experience - Staff training to provide more accurate and practical suggestions for group orders. Consistency in taste and preparation, so customers can rely on the same quality each time. Adequate portion sizes, especially when specific quantities are promised. Prompt and transparent handling of offers and discounts to build customer trust. I am sharing this feedback with the hope that it will help in improving service quality. Hope to have a better experience next...

Lazeez Hakeem 1/2 Keema Kaleji 1/2 Tawa Chicken 2 Butter Naan An establishment that stands it's Bhopali legacy and lends itself to the modern world a taste of the Zaika that has love at the centre of it. We ordered the smallest portions and struggled to finish it as well. Tawa Chicken as shared by earlier patrons is a must try but for me was extra chilli 😭 and the blend of spices roasted with tomatoes on the Tawa gave it a unique toss and turn. Keema Kaleji Keema was delicious and so smooth almost microscopic and the well roasted Kaleji with the khadha masala that this keema was cooked in surely made it heavenly. This was a dish that evoked nostalgia of our family traditional kitchen recipes. My limited tolerance to spice made me have 1/2 naan , 2 tablespoons of keema Kaleji and 1 piece of tawa chicken, I avoided the masala but whatever I had I am hoping it stays in and not comes out. But that is my personal body constitution.

For the populous please try this place an ambience where one can sit comfortably, service that is interactive and the staff is helpful in making the selection. Visiting an iconic place like this is an experience of being there done then. Visit the place and find a paradise for real good food of a normal body...

I used to love this place... The food and service used to be great... But it's happened 4 times now the service provided by senior attendeds and waiters ate really really poor... They don't know how to treat a customer... Behave rudely like they are doing favors to us... Service is so poor that I have decided not to put a foot there again.... They have done a recreation of the whole place.... I hope they will change the staff as well because in current staff not a single one is good.... And I am not saying this bcz one time this happened... It happened 4 times in a row ... So this is an honest review to the senior management and to the owners if they want to improve... But I know they won't bcz ppl will keep going there... They will keep earning..... But I will say a big NO to anyone who wants to go there and...