Domino's Pizza | Shastri Nagar, Patna — Restaurant in Bihar

I have visted this outlate thrice and everytime whatever i wished to order iwas not available. On one of the day when i visited they dont have any payment mode available apart from case. Recently I visited for Lunchbox offer at 12 noon and they told they are running out of stock in 3 items among 4.

All the time the taste was not upto to the mark which i had tatsted from other outlate. The cold drink they served me was also not at cool ( was expecting that they will say refrigerator is out of stock 🤣) I am so suprised that I never able to order Rs 49 Pizza they are always running out of stock.

Taste wise i feel i have tatsed same pizza wag better in different outlate.

The service was ok for me.

Update: I tried visting again for another opportunity and vistited the outlet on last day and the experience was even more horrible

Despite multiple visits, I have faced consistent issues, including unavailability of menu items and subpar food quality. My latest was particularly troubling. I waited nearly 50 minutes for my order, only to receive burnt Garlic Bread instead of the Taco Mexicana Veg. When I raised my concerns, the staff was unhelpful and dismissive and quotes " Whatever you want to do you can do as they know how to handle these stuff" and the person was extremely rude.

Additionally, the cleanliness of the outlet was unacceptable, with tables uncleaned and...

I placed an order for tacos around 8:00 PM, and although there was a slight delay in the delivery, I was willing to overlook it. However, upon receiving the order, I was extremely disappointed to find that the tacos contained of rice and other ingredients that are completely inconsistent with the traditional composition of tacos. This clearly indicated a lack of attention and care in the preparation of the food, which I found to be both unprofessional and concerning.

Furthermore, when I visited the store in person to place another order, I encountered considerable difficulty. The staff at the counter were inattentive and unresponsive, ignoring customers and failing to acknowledge or process orders in a timely manner. Their behavior was not only rude but also uncooperative, as they neither provided order numbers nor responded appropriately to customer inquiries. When I asked about the availability of oregano, I was initially told it wasn't offered with certain items (which is completely false), despite my repeated requests. After insisting, they eventually provided it. This level of customer service was, without a doubt, disappointing and far below the standard one would expect...

Domino's is a great brand but few stores like this make a bad impression of the brand name. I have visited this outlet and ordered two items (Farmhouse Pizza and Taco Maxicaana Veg) that cost me Rs 273.

Initially they said it will take around 15 min since festive g on but I need to wait for around 45-50 minutes.

The order that I received was not correct which I ordered, I mean in place of Taco Maxicaana Veg they provided Garlic Bread without any prior information and that too the garlic bread was burnt.

When I raised the concern then the outlet person talked extremely rudely like I have been asking for the delivery without paying a charge. They responded "Whatever You want to do you can do as the complaint will be sent to them and they can Handel the stuff very easily"

Moreover, the ambience I was supprised to see that Domino's outlet was fully messed up, Not even a single table was cleaned all the wrappers were there on the table and no one was there to Handle that.

This is the worst experience I ever had with such Domino's outlets who think they are all boss. I won't ever recommend visiting this outlet as we are paying our valuable money and they treat and serve...