Me and my sister, went to this restaurant for dinner as my sister likes South Indian food. We ordered onion Uttappam, malai Kofta and butter naan with Tea. After half an hour they got Uttappam that was stale and had extra sour flavour. We asked for Kofta, the waiter replied that once the other person will eat Uttappam, after that Kofta will come. As Uttappam was for my sister. We asked for Chutney, to this he said that chutney is under process in the Kitchen. There was no chutney served with Uttappam. After an hour Kofta came that was as sweet as sugar is added. We were actually done as waiter was outright on the face blunt with no manners and poise. We asked for tea that was ordered initially. They said that Chef denied to prepare the tea. We asked for bill. Then they said we are getting tea. Another half an hour passed, no tea came. We asked for the bill. We said that we can't wait for tea anymore. After several requests they got the bill. Worst ever service. After such bad behaviour there was no guilt in their faces. Neither Manager, nor waiter. They not even apologised for such bad service. If you want to experience fine dine then this is not the place. I suggest food court upstairs is much better place to eat. That is not fine dine but need not face such bad service and pay extra for nothing worthy instead depressing. Never going to this outlet again and suggest people to don't waste...
Read moreReview of Shree Rathnam at Gaur City Mall, Greater Noida
I recently visited Shree Rathnam at Gaur City Mall in Greater Noida and had a delightful experience. The ambiance of the restaurant is quite pleasant, with a welcoming and spacious seating arrangement. The decor is simple yet elegant, creating a comfortable dining environment.
Moving on to the food, I must say that I was thoroughly impressed. The menu offers a wide variety of vegetarian dishes, focusing mainly on South Indian cuisine. The dosas and idlis were perfectly cooked, crispy on the outside and soft on the inside, served with delicious chutneys and sambar. The flavors were authentic, and it was evident that the ingredients were fresh.
The service at Shree Rathnam was commendable as well. The staff members were polite, attentive, and knowledgeable about the menu. They were quick to fulfill orders and ensured that we had a pleasant dining experience.
In terms of pricing, I found the rates to be reasonable, considering the quality and quantity of food served. It's a great place to enjoy a satisfying meal without breaking the bank.
Overall, I highly recommend Shree Rathnam at Gaur City Mall for anyone looking to indulge in authentic South Indian cuisine in Greater Noida. The combination of delicious food, inviting ambiance, and excellent service makes it a top choice...
Read moreI am writing to express my profound disappointment with the experience my family and I had at your restaurant yesterday night. We visited your restaurant with the expectation of enjoying a pleasant meal together and spending quality time. However, our experience fell far short of our expectations. Both the food and the service left much to be desired. The quality of the dishes served was below par, with several items appearing to be poorly prepared and lacking in flavor. Additionally, the service we received was equally unsatisfactory. Our orders were delayed, and the staff appeared inattentive and indifferent to our needs.
Despite our disappointment, we decided to bring our concerns to the attention of the manager in the hope of resolving the issues. However, to our dismay, our complaint was met with a dismissive attitude and a lack of empathy. Instead of addressing our concerns and offering a solution, the manager seemed uninterested and unapologetic, further exacerbating our frustration.
In light of our experience, I regret to say that I cannot recommend Shree Rattan Gaur City to others seeking a pleasant dining experience. I sincerely hope that you will take this feedback seriously and make the necessary improvements to ensure that future patrons do not encounter similar...
Read more