Burger King — Restaurant in Delhi

Subject: Complaint Regarding Wrong Order and Staff Behavior – Order #1008

Dear Burger King Team,

I am writing to raise a concern regarding my recent order (Order ID: 1008) at your Botanical Garden, Noida outlet.

I had ordered a Crispy Veg Tasty Meal and 2 Chocolate Sundaes. However, instead of receiving the sundaes, I was given a Pizza Puff. When I informed the staff, their behavior was not polite or helpful. Initially, I was told that the price was ₹69, while on your app the correct price is shown as ₹39. Only after pointing this out repeatedly was I finally given the sundae.

Additionally, I noticed that even though I placed my order earlier than some other customers, they received their orders before me. This was disappointing and unprofessional.

I request you to kindly look into this matter and ensure that such mistakes and behavior are not repeated in the future. As a loyal customer, I expect better service and accuracy with my orders.

Looking forward to your response and...

Worst place to go. This is the worst place I have been in a long time. Wanna know my experience continue reading.

When I was ordering the they did not listen to my instructions, I was ordering 3 things separately but they forced me to go for the combo and I refused for the combo but they continued forcing me for that.

After I got the order it was a shame. In the veg wrap there was nothing but wrinkled wrap with two patties a little sauce and one ring of onion.

Cheese fries were so bad, they were cold and have little cheese like they were mocking me for something.

Drinking pepsi was like drinking cold iced water which is coloured black.

I was so ashamed that I could not even go to the counter and confess all this because of the bad service at the time of ordering.

Take my advice and do not go there and if you are going...

Had ordered Burger King via Swiggy. The images are of 3 Chicken Whoppers, the patties came completely burnt. The burgers were from Botanical Garden Metro Station Noida, Burger King outlet. Not only they burned all the patties but also had the guts to pack them up. Shame on Burger King. Moreover, the contact numbers of Burger King outlets are switched off or they are not reachable. Plus, they don't even have a proper chat for issues to get addressed. It's all deliberate. Utterly Preposterous! Please share this piece of information with everyone you know. Let's teach Burger King a lesson, so that they don't fiddle around with...