Hotel Potoba — Restaurant in Dombivali

Dear Hotel Management,

I've been a loyal customer to this hotel for 11 years, but unfortunately, the service has taken a turn for the worse over the past year. The staff's behavior has become increasingly rude and dismissive, making it difficult to get the proper service I expect from a hotel of this caliber. When I tried to address my concerns, the staff told me to go downstairs and meet the manager, which was unprofessional and unhelpful. Despite my loyalty, I've been met with ignorance and a lack of concern for my needs. I hope the management will take steps to address these issues and restore the level of service I've come to expect from this...

Dear Hotel Management,

I've been a old customer to this hotel for 11 years, but unfortunately, the service has taken a turn for the worse over the past year. The staff's behavior has become increasingly rude and dismissive, making it difficult to get the proper service I expect from a hotel of this caliber. When I tried to address my concerns, the staff told me to go downstairs and meet the manager, which was unprofessional and unhelpful. Despite my loyalty, I've been met with ignorance and a lack of concern for my needs. I hope the management will take steps to address these issues and restore the level of service I've come to expect from this...

From last few months I was ordering food from Potoba due to the quality and prompt service..but today I had a very bad experience from Potoba..ordered food at 8.45 pm after one hour when the food didn’t arrived I called up them they said the deliver man left the place after delivering one order will reach at ur place within 10min..but after 10min when the person didn’t arrived I called back at that time they say that u will not get prawns Biryani it’s unavailable..so I cancelled the order..I request Potoba owners to look into the matter and give everyone the...