I HAD PLACED THE ORDER AT 8:30 PM, HAVE NOT RECEIVED THE ORDER YET (MORE THAN 2 HOURS NOW).
TRACKING APP IS AN ABSOLUTE WASTAGE AND SHOWING NO UPDATE.
HAD CALLED CUSTOMER CARE 5 TIMES. THEY ARE MAKING FUN OF ME, MAKING FALSE PROMISES, TO CONNECT WITH INDIRAPURAM JAIPURIA STORE BUT NO ACTION SO FAR AND THEY ARE LAUGHING AT ME.
WHAT SHOULD I DO NOW. I HAVE RUNNING PILLAR TO POST AND YOUR STORE IS NOT RESPONDING. FEELING CHEATED!!!
AS A CUSTOMER, I AM REGRETTING CHOOSING PIZZA HUT. IT USED TO BE GOOD OUTLET AND I HAVE BEEN A REGULAR CUSTOMER. YOUR STANDARD HAS REDUCED SIGNIFICANTLY WHICH IS LEADING TO PATHETIC EXPERIENCE.
EMAIL ALSO SENT TO HUTCARES BUT NOBODY IS RESPONDING.
I HAVE GUESTS WAITING AT HOME AND I HAD TO FACE A LOT IF EMBARRASSMENT BECAUSE OF PIZZA HUT FAILURE. NOBODY FROM YOUR JAIPURIA INDIRAPURAM STORE IS CALLING OR FOLLOW UP. MORE THAN 2 HOUS AND ORDER NOT RECEIVED. WILL NEVER TRUST IR CONSIDER...
   Read morePizza Hut at Jaipuria Mall is located toward the backside, a little away from the road (near Fashion Factory). If you don’t see the banner outside, you might miss it, so keep an eye out! I have visited twice for dine-in and also ordered online. During both visits, the place was mostly vacant, likely because most of their orders are online. This made for a peaceful and relaxed dining experience. Pros: ✅ Very good staff – Courteous and attentive service ✅ Table service – Unlike other QSRs, food is served at your table(mostly vacant seats so) ✅ Takeaway assistance – Provided a box when I couldn’t finish my pizza ✅ Good ambiance – Maintains the usual Pizza Hut standard While the location is slightly tucked away, Pizza Hut at Jaipuria Mall offers a comfortable dining experience with great staff service. If you prefer a quiet meal away from crowds, this could be a good choice—just make sure to spot their banner so you...
   Read moreEvery time I order from here there is always some or the other issue. Sometimes they cancel the order on their own,the other time they call to cancel cod order because they don’t have delivery person and will ask to order online through upi so the order can be delivered. On the top of it after such hussle they deliver wrong pizzas n that too burnt.When called and told about the fault they show helplessness in delivering or ask us ki aapka order shaam tk deliver hoga. What the hell ordering pizza in afternoon and will receive in evening.Finally they agree to deliver the correct pizza when told it’s not my fault u sent wrong one.& can’t wait to eat it in evening when I need it now. Pizza Hut food n delivery experience is...
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