Popular Pastry Point — Restaurant in Ghaziabad

Popular Pastry point is one of the oldest shops near Parshuram Chowk in Vasundhara. Located in the basement of Mahaveer plaza just below Mayur sweets and Bakers. They deal in all types of confectionery/bakery items. Sorry to say the owner's behaviour is very very rude to even his servants but to the customers as well. One can often see him howling at the servants in the shop. Moreover, he never thinks twice before speaking ill to the customers. I WAS one of the regular buyers from them but recently when we expressed our dissatisfaction from the cake they prepared for us, he cited irrelevant reasons to overshadow their mistakes. The cake's base was so small that the cake's boundary was coming over the base edges and the shape deformed when it was packed. When we pressed more on there improper make, he spewed with wide eyes "aise hi banta hai, lena hai to lo" and we were left with no choice. I just consumed my anger and swear never ever to return this shop again. Later on, we suffered more with the mess of the loosely bound cake. It was so loose that the pieces were falling as soon as one lifts. It fell on our clothes, table, ground and here and there. after a while, we were left with the piles of tissue papers which were used to clean the wrath it created. Moreover, there were no fruit fillings inside which were promised on the order. I mean not even the shop owner behaviour is of poor standards, there cake and pastries are the benchmark for low standards. I suggest people look for other good shops if you want to avoid such bad...

When you surf through all the reviews one thing that stands out and is consistent is the RUDE AND UNCOURTEOUS behaviours of the shop owner. We waited atleast 20 minutes for the cake we ordered, while placing the cake the worker slipped and dropped it. Mistakes happen. The second cake he made was totally different from the first one. No blue berries. Inquiring about the change in design, absence of blueberries and less of blueberry cream, the owner said, "Hum BHEDBHAO THODINA KARENGE, DESIGN CHANGE KRA HE USME KYA HE!"😠😠😠😠😠 NO COURTESY AT ALL ON HOW TO HANDLE CUSTOMERS AT ALL and their grevience.😠😠😠😠😠 We are paying for a service! We have all the right to inquire!! You have for sure lost a genuine customer.

I urge all customers to read all the reviews first before ordering a cake.

*Update : the cake...

If zero rating is available I will give zero. The behavior of owner is too bad, he think he is superior than customer. He is very rude and mannerless person. I never ever seen any shop keeper like his. This is my first and last visit. Product quality is cheap and also so expensive. I request to all customer please don't visit this shop, so he realized that customer is the king of business and bad behavior with customer is not acceptable...