Gwalia - Sweets & Restaurant — Restaurant in Gujarat

Before i start writing further, it is important to note that it was earlier located near Vadodara Central and it has now sifted to below The Secret Kitchen.

This review comes in as a very important one to me because i visited here after a gap of many years, i.e., when it was located next to Vadodara Central. I had Thali both the times and it has now improved its taste a lot.

It offers 2 rotis, rice, salad, dal, sabji, one seasonal vegetable, sweet and masala chaas. Now, 2 rotis may seem less but it happens to be a very heavy meal. The rotis are coated with butter and every vegetable dish has a perfect mix of all the elements. You will not find a lot more of any one element like a lot more of only gravy or a lot more of only peas.

It takes them some time to serve their customers and they are open about it. They do say it somewhere on their menu that the preparation time is about 20 minutes, but it is worth the wait. Also, they serve their dishes hot and fresh.

The place (that is the building as in the second image uploaded) does not have a slope, making it not so friendly for people with wheel chair. Although Gwalia is located at the ground floor, so it is really okay with a bit of a trouble. The parking space is not enough to handle the parking of vehicles on weekends. I visited here on a Sunday and I had to park my 2-wheeler outside their parking space. It is recommended to visit here on a weekday.

P.S: Gwalia is a nice place to bring your family. And, i am looking forward to visit their again and taste some of...

Beware! They take money in advance but do not deliver!! Their online ordering is pathetic! I ordered sweets to be gifted to my in-laws on Saturday for a certain occasion. Their customer care email doesn't reply to emails. Called on their phone after several attempts they answered. After my request the person on the phone promised to deliver the sweets on Monday but never did. When I called them back on Wednesday they are saying the sweets are still not dispatched! Its shameful such a prominent retailer is handling order in such callous manner. They have neither delivered the order nor have they refunded my money till date.

VERY VERY...

The place has a wide variety of sweets to offer. But they have a policy that one must take minimum 4 pieces of sweets (liquid ones) to be packed, meaning, you cannot take 2 gulab jamuns and 2 ras malais, you have to take 4 of each. There should be a way for the customer to buy whatever quantity they want, charge for the box if less than 4, but a restriction like this is not fine. Also, it seems that the store manager/owner is too confident about his product that he does not need to be customer centric in service. Customer service needs some...