Kabhi B — Restaurant in Gujarat

Urgent Attention for the potential customers planning to buy from this outlet. Pleas be very careful.

This outlet is keeping stale and fungus material. Today on 17th March 2023, I bought 5 packets of kulchas and all five had white fungus on it (please see photos). The expiry date of these kulchas is 17th March 2023 and still had large amount of fungus.

More appalling is not only the stale bread items they are keeping, it is the attitude of the person in the shop, Mr. Gulzar. Instead of apologising he states that he cannot return the money as it has been punched into the system. He has no manners nor way to talk to customer, especially after such terrible mistake from their side. After talking to Mr. Hemraj (the manager), he returned me the amount with a very reluctant apology. Kabhi bhi needs to seriously look into their quality inspection process and customer handling. Not only your stale material in the shop but people like Mr. Gulzar are tarnishing your brand further.

Strict action must be taken and there needs to be accountability for...

Last night we celebrated our son's birthday and ordered the cake from KabhiB. The cake spoil the party due worst quality of cake and cheap quality food colors are being used the photos are the proof. We visited today at the store and the person seating at the cash counter response very rough and rudely. I asked for the customer complaints number and that is also not working. The customer number is also fake. DO TAKE CARE TO BUY FROM THIS...

I wish i had a negative star to give. I had ordered a Choclate Goee cake and the cake was stale!! It was so so embarassing. Such a good brand selling so stale product is pathetic. Even the owner Rajesh Dixit is not responding on call to even hear the complaint nor Kalyan bhai. Worst Staff. They have answers for everthing. Please dont buy cakes from here. This is a second...