McDonald's — Restaurant in Gujarat

Fraud Alert... Today i went to buy a McSpicy chicken burger at the store(Eva Mall Vadodara). I went inside and started ordering my food, then a guy came to me, He was a McDonald's employee and asked me to help with my order. I told him I can do it myself as you have a really easy layout thanks to the McDonald IT team.

I started ordering and I was about to click on my pay button then one lady came to me and asked me to change my location. I saw her that I selected the correct location but she told me instead of selecting the TAKEOUT option you should select ON THE GO option as the TAKEOUT option is not working. she told me that we will deliver your order here only. She was polite so i followed her and then i realized that my total amount is 172.00 Rs. And it is because I selected ON THE GO option. I asked her why it is 172 though it was 155 Rs. only earlier . She went to the kitchen without answering my question.

The McDonald team tried to fool me. And I believe they have been fooling many by doing this. Then I followed the correct procedure and ordered a McSpicy Chicken burger at 155Rs. only. (PFA)

This is to highlight that they are fooling people and looting the hard...

Sadly this branch have started using tricks to cut costs. On my Nov-4's visit I noticed few things: AC wasn't working properly resulting into suffocating environment Water dispenser was not cooling the water Hand dryer was turned off There was no tissue dispenser near wash basin All of the burgers tasted very dry as compared to earlier when they used to be saucy There was a board near cashier that said try the whole wheat bun for free after downloading McDonald's app. The cashier didn't know anything about the offer. When I told him to ask his team members he called his manager (who is very rude). The manager told me in a rude tone to download the app and if I find the offer I can use it There is only this 1 McDonald's in radius of around 5-7 KM and is usually always crowdy yet there is only 1 cashier resulting into huge waiting for taking orders

If all these wouldn't be sorted soon, I'm sure this branch...

A good place for quick bites.

Pros: Food taste is good. Service is quick. Sitting is nice. Ambience is good. Hygiene is adequate.

Cons. Having tried all types of burgers, telling the taste apart between them comes down to just spiciness. The cheaper burgers are no different then the costly once, except the price tags. In fact at times the cheaper ones are better. Got a vibe while speaking with the service staff that online orders from McD app are not much welcomed. In fact certain and probably low price & discounted items are app exclusive. Staff are a bit unprofessional. They don't acknowledge the request. They don't respond or support in understanding the order. Not at all up to the mark with what is seen in other Mcdonald outlets. A bit overpriced food items.

Overall can visit once...