Pizza Hut | Prahlad Nagar, Ahmedabad — Restaurant in Gujarat

A Slice of Heaven at Pizza Hut Prahlad Nagar, Ahmedabad

I recently had the pleasure of experiencing the culinary delight that is Pizza Hut Prahlad Nagar in Ahmedabad, and I must say, it was nothing short of fantastic, lovely, and truly amazing. This particular branch of Pizza Hut has a reputation for going above and beyond to meet their customers' needs, and I can attest that they not only meet but exceed those expectations.

From the moment I placed my order via Zomato, the experience was seamless and delightful. The delivery arrived promptly, and it was evident that they take their commitment to customer satisfaction very seriously. The packaging was impeccable, ensuring that the pizzas were delivered piping hot and in perfect condition.

Now, let's talk about the real star of the show - the pizzas themselves. Oh, what a treat it was! The crust was crispy yet delightfully doughy on the inside, and the toppings were generously spread across the pizza. It's clear that Pizza Hut Prahlad Nagar takes pride in using high-quality ingredients to create their masterpieces. Whether you're a fan of classic Margherita, a meat lover, or prefer a veggie-loaded delight, they have a pizza to cater to every taste bud.

What truly sets this branch apart, though, is their unwavering attention to detail. Even when ordering through third-party delivery services like Zomato or Swiggy, Pizza Hut Prahlad Nagar ensures that your order is perfect. They include all the necessary condiments, cutlery, and napkins, making it a hassle-free dining experience in the comfort of your home.

But it doesn't stop there. The customer service is exceptional. I was blown away by their willingness to accommodate special requests. They truly go the extra mile to fulfill their customers' desires. Whether it's extra cheese, a specific topping combination, or a crust cooked to perfection, they make it happen.

Moreover, their commitment to maintaining a clean and hygienic environment is commendable, which is so crucial in these times. They take all necessary precautions to ensure the safety of both their customers and staff.

In conclusion, Pizza Hut Prahlad Nagar in Ahmedabad is more than just a pizza joint; it's an experience that leaves you with a heartwarming feeling. Their dedication to their craft, attention to detail, and the love they put into their food shine through in every bite. Whether you're dining in, taking out, or ordering through a delivery service, you can trust Pizza Hut Prahlad Nagar to exceed your expectations. It's the perfect place to satisfy your pizza cravings, and I can't wait for my next visit! Kudos to the entire team for their...

Last week, I ordered two medium pizzas. The order was placed, payment was done, and I was waiting for the delivery. After half an hour, the app showed “your order has arrived.” I waited another 15–20 minutes, but no one came to the door or anywhere in the society.

I tried calling the delivery number, but it was switched off. Then I called customer care—waited on hold as my position moved from 20th to 2nd, and the call got disconnected. I tried again, starting from 17th, and finally after 6 minutes, I got connected. But the customer care guy had a rude and sassy tone.

He acted like a typical government employee—no empathy at all. He just said, “You’ll get your order soon, wait,” without apologizing or even sharing the delivery guy’s number.

After another 12–15 minutes, the delivery person arrived. I asked him about the delay. He said he had two more deliveries before mine, which was fine. I just suggested he could have at least called to inform me. When I told him it had been over 40 minutes, he showed me the receipt and argued, “No, it’s only been 37 minutes.” Also, when i asked that your number is switched off, he stated that every Saturday Sunday they will turn off the phone. I was shocked with that casual reply.

Pizza hut- you have smart ass team from outlet to customer.

My mother was hungry, so I chose to walk away instead of arguing at his level.

This whole experience made me realise—I should’ve just gone to the outlet and eaten a hot pizza rather than ordering from this...

My order no :  #10056833 Order date : 27/10/2022

Pizza hut such a big pizza chain does not care if you get what you order and disputes giving written complaints to their head of operations As the customer care number works till 11:00 PM only hence I wrote an email to Mr kushvaha keeping customer care in cc on the email there is no reply in 24 hours after which I call the customer care and complain about it post which I receive a call from store and not from any customer care team, I then went ahead and wrote an email to the C.E.O of the chain Mr Vora and called on his phone to keep him posted on the same unfortunately he sound rude and just said he will reply and disconnected the phone not even listening to what I have to say.today I again received a call from store offering another pizza as if I am a pizza hungry animal and officers free pizza will solve the issue to which I refused. I am waiting for a response post which I'll take further course of action three days pass by and still waiting for a reply on the email I have written.

It seems they don't care about customers and have big names so they think who should listen to a person who is giving them business. I think this should not happen to anyone and wanted to share my experience with whomever will read this will understand how helpless is a...