Royal Dine Restaurant Palanpore — Restaurant in Gujarat

Title: Extremely Disappointed with Food Quality and Manager's Response

I recently visited Royal Dine restaurant in Palanpur with my family and friends, and I must say that I had a highly disappointing experience. We ordered the paneer stick sizzle, but to our dismay, we found a completely rotten cauliflower amidst the dish. This discovery was not only unappetizing but also a serious health concern.

When I brought this issue to the attention of the manager, I expected a prompt and concerned response. However, to my surprise, the manager did not take my complaint seriously and failed to provide any satisfactory explanation or resolution. This lack of accountability from the staff was highly disappointing and unacceptable.

As patrons, we trust restaurants to maintain strict quality control and prioritize customer safety. The presence of a rotten vegetable in a dish raises serious concerns about the hygiene standards and overall food quality at Royal Dine. I urge the management to address this issue urgently and take appropriate measures to prevent such incidents in the future.

It is crucial for every customer to feel valued and for their concerns to be addressed promptly. Unfortunately, my experience at Royal Dine left me deeply dissatisfied. I hope my feedback serves as a wake-up call for the management to reevaluate their practices and ensure that such incidents do not recur.

I cannot emphasize enough the importance of maintaining food safety standards and promptly addressing customer concerns. Until I witness significant improvements in both the quality of food and the responsiveness of the staff, I regretfully cannot recommend Royal Dine to others.

Remember to personalize the review with your own experience and feelings, and feel free to modify the review as per your preferences. It's important to provide constructive feedback while expressing your disappointment to help others make informed decisions about the restaurant.

If you'd like, I can help you with more information about food safety guidelines or any other topic you'd...

It was good first time visit. The waiting area was quite good and well lighted. It was good for taking photos. They dont take booking on phone nor by meeting them personally before time. So you have to go there and get the table. It is quite inconvenient and also they weren't ready to show us the seating and choose the seats and kept on saying that they will give seats.

Seating area was good. Ambience was nice . Seats were comfortable. Place was well lighted . Coming to the food ,in soup I had Lemon Corriander and broccoli almond soup.

Lemon Coriander Soup - it literally tasted and felt like manchow soup only. Only its colour was a bit green and yellowish. It had all the veges that are in manchow soup.

Broccoli Almond Soup - was average. I mixed green chutney provided by them and asked for fried noodles and then it became literally different thing and tasted really well.

Starters:

Italian Cottage Cheese- one of the best staters . It was really unique. It was served like pasta with garlic bread. Paneer pieces were large and quantity was great. The sause tasted awesome.

Main Course:

Paneer Pahadi - it was really tasty . If the gravy would had been a bit more spicy then it would had tasted even better.

Other than that I had a veg dish whose name I can't remember. It was in red gravy with a lot of veges. And tasted sweet.

Jeera Rice and Dal Fry.

They also serve wheat chapati. And it is really great and boon for a lot of people . Also the tandoori rotis weren't burnt.

In Mocktail I had an Orange Mojito . They made it well and kept the mint flavor minimum by literally removing it though I told them told add mint very less. But nonetheless it tasted well for me at least.

The presentation of food was good. Quantity of food was also good. The service was also good .

In short it is a good place to visit and...

Royal Dine Restaurant holds a special place in my heart and dining experience, consistently delivering an outstanding blend of excellent food and remarkable hospitality. One of the standout features of this establishment is its exceptionally humble and cooperative staff.

The food is of excellent quality, which is why my family and I are regular patrons.

Whether you’re a fan of Indian cuisine or simply looking for an extraordinary dining experience, Royal Dine Restaurant is the place to be. The harmonious combination of exceptional food and a dedicated, friendly staff make it a destination worth returning to time and time again. I wholeheartedly recommend the Kashmiri Pulav (Sweet) – a true gem on their menu that you...