The Belgian Waffle Co — Restaurant in Gujarat

No offense... I went here on 14 feb where i ordered 2 red velvet waffles on 200 bucks... my order num was 268... 254 num was on board... so there was a rush due to order of fest season... Bt whn my turn came they gave me only 1 red velvet waffle and after 6 orders they gave me d other one... D worst part is d person who took d order,,, his behaviour was so rude at me dat i had 2 stand there with one waffle in my hand... it was not accepted... Dis was d 1st thing... 2nd thing is waffles were not good as before and cream wasn't available at bottom... So Never go on special offers days... D services r pathetic... i wanna give d minus stars... bt i give it 2... coz i lv d red velvet waffle here... i vl cm here again n again... bt not on offers days...

No offense bt m sharing my...

Payment service is not good and loss my ruppes and can't even get my waffle!!!!! Absolutely the worst experience at Belgian Waffle. The payment process was a nightmare – completely unprofessional and frustrating. I was made to waste my time over something as simple as billing, and the staff did not handle the situation properly at all. Instead of enjoying my food, I had to deal with repeated payment errors and careless attitude. For a brand charging premium prices, this kind of service is unacceptable. Definitely not worth the money or the hassle. I would strongly suggest avoiding until they fix their pathetic...

Worst exprience with store manager. He was extremely rude to us and didnt even explain the rules of the birthday surprise discount to us even after repeatedly asking 3 to 4 times. Even when it was his mistake, he did not admit it and nor did he acknowledge it and still was shouting at us and not even letting us put our side when we confronted him. Even with adequete proofs he did not acknowledge his mistake of not informing us the terms and conditions of the offer.

And for such mistakes from the desk, there isnt even a problem return refund policy. It tasted mid too.

A very...