Barbeque Nation - SS Omnia — Restaurant in Gurugram District

Review 14-jun-2025: They are extremely careful about the review customer posts on google. here is the honest review: Very blend taste in first round. Very less salt and spices. So we asked waiter and staff to add a little more salt and told them that there is no taste in the dishes except for palak chat.

Second round was extra spicy, that made the tongue burn.

Third round was ok but we were full by that time and due to extremely spicy second batch the tongues went numb.

All the feedback was given because they were taking care of us and they wanted us to have good food, Still in the end manager came with the cheffor feedbacks. We didn't want ro ruin the mood but the manager kept taking feedback even after we told him to back off multiple times. He did't stop and he started taking feedback from my husband and told me that why was i getting angry when they are not talking to me but my husband.

He brought dahi kabab out of the menu to please us. Those were also inedible. When he asked for feedback we said they were not good. He said that dahi k kabab is anyways out of menu. Why would you serve a pathetic dish which is not in your area of expertise to already unsatisfied customer. This is our last visit. Never coming again. Didn't even taste the main course. Lemon Soup was horrible too. That tastes like curry, that was the only thing we tried from the main course.

below feedback is from 2021:

Visited today.

Bad:

on their website there were 13 starters mention in veg. but they served us 6 starters. when we brought this us they got us one more starter and said this is specially for us. Sam for salad and dessert too. they did not provide 20 salads as mentioned on their website. Rasgulla wa not there Main course sabzis did not taste good at all. they again made dal but that also didn't taste good. My husband actually went there to have hygenic gol gappas. 2 kind of gol gappa pani was mentioned. but only one was served. they provided another one on request and it tasted stale and pathetic. Basement or shade parking was not operational.

Good:

Starters were good in taste. Even the palak chaat was yum. they really try to please you. They served spicy as per...

This is less crowded Barbeque Nation and offers all the specialties of the restaurant chain. The parking here is free and best option for corporates.

Some past facts of the restaurant. Barbeque Nation is an Indian Restaurant Chain founded in 2006 with its first outlet in Mumbai. They currently own and operate 138 outlets in India, 5 outlets in UAE, 1 outlet in Malaysia and 1 outlet in Oman. Here are some lesser known facts about BBQ Nation.

They are supplied half cooked or frozen food items which they cook to maintain a standardized taste across the outlets.While the uncooked and raw food may be stored and carried forward to the next day, all the cooked and half cooked food is discarded at the end of the day. Each day, food that can feed around 50 people goes to waste in each of the outlets. You can say that it is your birthday and no one checks your ID. You'll get a cake and have the waiters sing a birthday song for you. The only thing they allow you to take home with you is the birthday cake. If you slide something else with you, its on you. Its not worth your money if you are a vegetarian. If you make a booking from the app, there are always some offers which you can avail. Use that rather than a walk-in or a telephonic reservation. Check the prices before you visit an outlet. There are variations in the prices of lunch and dinner (dinner lunch), weekend and weekdays, and also variation between the outlets. If you check carefully you can save yourself a couple of a hundred Rupees. The Waiters are not allowed to take tips...

While I appreciate the opportunity to provide feedback, I must express some concerns regarding my recent dining experience at Barbeque Nation. Regrettably, the quality of the food did not meet the standards I have come to expect from your esteemed establishment. The flavors seemed off, as if the dishes had been prepared well in advance and not freshly cooked. Additionally, some of the chicken dishes appeared undercooked, which was concerning for the health and safety of myself and my fellow diners.

Furthermore, I found the level of service to be lacking. It appeared that the staff's primary focus was on receiving high ratings rather than ensuring a satisfactory dining experience for customers. This was disappointing, as genuine hospitality and attentiveness are essential components of any dining establishment.

Ultimately, my disappointment culminated in an unfortunate outcome, as several of us experienced food poisoning following our meal. This is deeply concerning and necessitates immediate attention from the management.

In the spirit of constructive criticism, I would recommend reassessing the team, including the staff and kitchen personnel, to ensure that they are able to deliver the level of quality and hospitality that Barbeque Nation is renowned for. I trust that with proper attention and adjustments, the dining experience at your establishment can once again...