KFC — Restaurant in Gurugram District

The most horrible KFC I have ever had in my life.

The first time I went to order Hot wings and crispy chicken. Instead they gave me crispy wings and told me hot wings were out of stock. I was fine with it to be honest. But then I tasted the chicken. It was stale and tasted like something you would only eat at a street vendor's.

The second time, I thought to give KFC another chance since my father was in the hospital and I didn't want to go out and eat. I ordered a meal. The bread was stale and had that powdered texture that happens in a bread after 2-3 days. The chicken in the burger however tasted good. I also ordered some extra wings(again!) because I love wings. Wings were cooked with literally all the spice at one place. It was like the cook didn't even make an effort.

So, the next time I went to see my father, l chose to stay hungry and not order from KFC anymore. I came home and had a decent lunch. My earlier experiences at KFC however have been really good and it was the first time I experienced something like this. However this one outlet will not change my love for KFC chicken. I think since this outlet is located in a hospital, they encounter new people everyday and don't have to rely upon quality food for customers. Also since people eat out of necessity they don't care about the quality.

A little advice, if you want KFC there's another outlet nearby. You can try there. Save your money and taste buds and...

This happenee with me today. This KFC has a terrible staff. First i was made to wait 30 minutes for a simple cold cappuccino order. Then when my order was processes and i made the payment, i was told she (KFC staff) would initiate a refund. This was done to accomodate a single order which had already taken 30 minutes for one meal. Even then i was cool. But they tried to charge me higher for the next transaction of the same order a single coffee. When i asked for the reason, the staff was rude and cancelled my order altogether. The corporate should be aware of the type of employees they hire as the employees are the representative of the company. Pathetic customer service...

Our recent order of two chicken rolls was unfortunately characterized by unacceptable delays and subpar quality. The rolls arrived cold, appearing to have been recently removed from a freezer, and were poorly assembled, with messy and uneven stuffing. This experience fell significantly short of expectations and I would not recommend the rolls from this...