Volga Restaurant — Restaurant in Gwalior

The hotel offers an above-average dining experience with a menu that caters to various tastes (both veg and non-veg). The food quality is commendable, with well-prepared dishes that are flavorful and satisfying. However, the overall experience is marred by some concerning hygiene and service issues.

The handwash area is poorly maintained, often appearing untidy and unclean, which is disappointing for a place that otherwise aims for quality. This neglect raises questions about the establishment’s overall hygiene standards. Additionally, the staff behavior leaves much to be desired. Some suppliers were observed chewing pan masala while serving food, which is highly unprofessional and unsanitary.

These issues detract significantly from what could have been a pleasant dining experience. While the food itself is good, the management needs to address these shortcomings urgently to improve customer satisfaction and uphold basic...

I am giving one star for the following reasons - Safety measures or social distancing for COVID-19 not followed properly. It should be strictly followed as they are serving food and it puts customers in high risk of getting infection.

Food was served cold and tasted stale.

Service was really slow and the staff & owner seemed completely disinterested in the customers. It seemed they are sitting there only to make money.

Prices have been increased but food quality has been degraded. You can find better food quality in comparatively cheaper restaurants in similar range, with more variety in the menu.

Volga used to be my favourite restaurant around 2013-14, but now it is highly disappointing and need lots and lots of improvement in its menu,food, and service quality. Wouldn't recommend at all, especially not for youngsters...

The worst food I had ever had, poorest service, I ordered for Mutton and mutton was raw and tasteless, so asked service provider to either change or replace it with other dishesh. Waiter told me ok and he had taken food back but neither he changed nor replaced and charged bill for same. After a while I have spoken with his owner sardarji , he told me we can't refund the amount bcz the mutton was good, 🤦‍♂️ just bcz of amt 235/- I never want to visit that Restaurant forever...! 0% hospitality#poor service#unprofessional staff#foundPest...