Crisp n Twist - Best Pizza | Best Burgers | Best Pasta | Best Waffles In Faridabad-Sec 16 — Restaurant in Haryana

I placed an order from Crisp and Twist, Sector 16, on Zomato. I had ordered 4 items – 2 pizzas and 2 pastas! The strange thing is that I found hair in all 4 items! I immediately complained to Zomato, and they offered a half refund. But it's not about the refund – what about hygiene and the wierd oart is how it can be possible ?? I called the restaurant to inform them about what we received, and the person was so rude! Instead of acknowledging their mistake, he tried to tell me that everyone is eating from there, so how is it possible? Exactly, how is it possible? In every item? Was it done intentionally, or is their food prepared in such a filthy way? After listening to half of what I said, in a rude tone, he simply told me to leave a review! Like, seriously?? and at last we threw all the item..Please guys, be aware!! Don’t, don’t...

Very bad customer service... The taste of chilly paneer dry was awful due to some rotten ingredients used. On returning same they agreed to adjust in future orders based on one written note. On next day they refused to admit there was any problem with the dish and did not provide me the refund or other replacement. Please don’t visit this shop. Other options are available nearby which are very good like Babaji or Mr grill.

For crisp n twist owner: I hope u understand that customer service is very important in the business otherwise you will loose customer on regular basis. Your business will be...

It's an inhumane place. Dangerous place for anyone to go. We were going for some food and saw that one of the staff or owner kicked an lactating dog. Asked him to stop but he started abusing me. When my male friend came, he changed his tone and started speaking nicely. I started recording the conversation and he said that Panner mai daal kr de dunga zeher and tum jao phir isko uthwa lunga. If someone working in food industry says he can poison, I swear to god I am not getting anything from them to eat, whatever context there might be. Do not go because these guys...