Kwality Confectioners — Restaurant in Haryana

Beware Before Buying From Them.

This shop is nothing short of a scam. We purchased some decorations and a cake for our child’s birthday, and the entire experience was a disasters. The staff, deliberately misled and confused while selecting the item. They acted overly smart and refused to let us properly inspect the decoration materials before purchase. It was all rushed and shady.

The cake? A was letdown too. It was overloaded with cream and barely had any sponge – a cheap and sloppy job. Taste was average at best, not worth the price.

To make matters worse, when we returned unused decoration items to exchange them for something else, they showed their true colors. Instead of cooperating, they accused us of cheating and claimed that one item was missing – something we never even opened! They flat-out refused to exchange or even discuss the matter sensibly.

This kind of behavior is unacceptable. We've never encountered such rude, cunning, and unprofessional shopkeepers. Clearly, they’re only interested in making one-time sales by duping customers. Steer clear of this place if you value your money and...

I went here for the first time and bought this wall-nut cake of theirs for me and for my family, since the occasion was Christmas, And I must say this cake was more than what expected. Tastes so good 👌🏻 1 star less for it was a bit over-priced since there are no wall-nuts inside the cake bread and its just on the top of it. I would have been more wonderful if either the cost were less or there were a few wall-nuts present inside the cake bread. Loved their presentation, love the packing. Also I wish if they offered to deliver it outside the city via any means would be rather wonderful. PS: suggestion is open your branch in...

Worst behaviour ....no doubt cakes from kwality is nice but I had such a bad experience with the staff working there specially the guy taking orders. I was ordering the cake and the guy is kept talking with another guy and suddenly move away as if no customer was there and this happen twice and I moved out of the shop he didn't even noticed that ... kwality must check on their staff who is rude and ignorant ...I wud give less than one rating for such...