Hotel R Maidens — Restaurant in Himachal Pradesh

My recent stay at this hotel was a complete disaster, and I'm still in shock over how terrible the experience was. The room itself was a mess—the bedsheets had stains, the bathroom was not properly cleaned, and the air conditioning unit rattled so loudly I could barely sleep.

The worst part of the experience, however, was the hotel management. When I went to the front desk to complain about the state of my room, I was met with shocking hostility. The manager, instead of apologizing or offering a solution, started raising his voice and told me that if I didn't like it, I should just leave. He then called over the owner, who was just as bad, dismissing all my concerns and saying this is how things are done here in India. Their behavior was not just unprofessional but outright abusive, and I felt completely disrespected.

This level of service is simply unacceptable. It's one thing to have a less-than-perfect room, but it's another entirely to be treated so poorly by the people in charge. I've stayed in many hotels, from small local guesthouses to major chains, and have never encountered such rude and abusive management. I would strongly advise anyone considering this hotel...

Worst experience. Manager have no etiquettes how to talk in right way. We went there with our family, chose to take some rest and have some food, we just sit there and discussing about food to order, i told my husband im going to washroom you guys will ordr d food, but He didn’t allowed to use washroom asking for ordr first. I use the washroom and he started to screeem, we left the restaurant didn’t ordr anything. Very pathetic behaviour of staff Do not waste ur hard...

One of the worst food of my life in a restaurant. Even they don't provided glass. Moreover their housekeeping staff carried our own glasses with them in morning. ( We remembered those near Dharampur while coming back). This restaurant should be closed by governing bodies. No sense at all by...