The Calcutta Street Food — Restaurant in Howrah

BEWARE!! BUNCH OF SCAMMERS AT AVANI MALL!! The menu card priced a plate of pani puri at 50 bucks and while pointing at the menu, ordered a roll and a plate of puchkas. When I went to collect the food, noticed she charged 100 rupees and when I asked her about it, she said the menu is updated and a plate costs 100. I told her she should have informed about the same as the price on the menu says otherwise and her response was- Well, we can’t refund when I hadn’t even asked for a refund. She went and called the other servers and they all said the same thing, menu is not updated. Now, whose fault is that? Whose responsibility is it to inform the buying customer that the price on the menu is incorrect. The owner came and he repeated the same thing but was apologetic but by then I lost my appetite. He also offered another food item but I didn’t pick the entire order after paying due to their unprofessional and cheating ways of doing business! Overall, all their staff’s attitude...

2 of the Staff behavior in the counter really very bad rather horrible...don't know how to deal with customer....As my home is situated beside the mall I used to go there daily with my 2.6 yrs kid and order moghlai paratha and tea or coffee most of the times(as my kid love to eat the moghlai paratha)

N today when I go to the counter one of the lady staff said to the other arrogant ill behaved male staff " oi dekho ,abar eseche"...I really don't know what kind of attitude is this...though I'd not reacted there but I felt really embarrassed ( though I should not be)... They should be happy that I've become their daily customer ...but instead of that their behavior really disappointed me...n everyday the male staff asked for change arrogantly...

I'm sure the authority will look after the matter.

Though,Food is good enough...( tried moghlai paratha, tea, coffee. ,fish...

Ambiance was okay and only if was to experience that come here. Pricing is relatively okay in comparison to mall culture but food is horrible. Sp. Veg Roll was tasteless it had gobhi and alu without salt, definitely not worth ₹80. Egg Roll was normal nothing special, you can get two in local shop in the same price with better taste. Mughali had almost no stuffing, ₹130 was relatively higher. Special Coffee was okay, ₹40 for a cup. I would rather recommend Pizza Pie in Fazir Bazar besides Raasta Cafe, no ambiance but food is amazing with good pricing. You can even try Raasta Cafe but Pizza Pie is better. Also service is little slow but if you are here to enjoy food I don't think it would...