Burger King — Restaurant in Hyderabad

I ordered from bk app,from the branch(sattva mall,kavadiguda,secbad). The employee" MEHAR UNISSA and JOSHNA" tell that Pepsi is not available but it is there they are cheating the customer,they want me to take coffee or shake instead of Pepsi. So I told them if is not available u should have mention after paying they want me to chng soo rude they both are, I waited 1 hr but they didn't respond anything .. 😡Bad experience from the kavadiguda branch...himayathnagar branch is soo good and they value the customer. Totally disappointed and annoyed by thep poor services of burger King staff and even manager. For the drinks again there was no other drinks working said by team. And she is saying to taste the co2 unprepared pepsi to check it's fine or not.. So ridiculously she was asking customer to taste the drink. When I approach manager and said it's yours mistake instead of drink provide me best alternative but he failed to do that. Worst experience of my life. The people are lying to every customer regarding their broken cool drink machine and saying that cool dring is not available and forcing us to order other coffee or shakes. I have visited this branch 2 times and face the same problem of cool drink...

My recent visit to BK at Sattva mall was marred by both inefficiency and frustration due to the actions of their staff members. Despite the restaurant's apparent focus on improving order processing times, the experience left much to be desired.Not only was the order marked as picked up prematurely, but the staff members seemed indifferent to the dissatisfaction it caused. Their lack of accountability and responsiveness only added to the frustration of the situation.While I acknowledge the importance of efficiency in a busy restaurant environment, it should never come at the cost of customer satisfaction. BK must address these issues promptly by ensuring that staff members are trained to prioritize both speed and quality of service.As a loyal customer, I hope to see improvements in the future to restore my confidence in BK's commitment to delivering an exceptional...

I went here twice The staff here is very very bad They don't know how to deal with the customers. They force their customers to download their app . I said I don't have space in my phone .....the last said no option ...you better find another place . Seriously this is how you treat your customers. Now about yesterday's incident I went there for a movie. I thought I was generalising soon that may be good......I asked them to not put much ice in my coffee . They said ice makes the coffee thick.. I pleased her to put less ice she imitates me and said this is how it made we can't do anything. Very very pathetic behaviour. Worst experience I have ever had at...