CreamStone IceCream — Restaurant in Hyderabad

There is nothing as loving and soulful as ice-creams and there cannot be anything more pleasing and sumptuous as ice-creams. The weather can get as cold as it wants to but it ain't too cold for a scoop of ice-cream. However, for the summer days, well, ice-cream, please! There is so much attachment towards ice-creams that if it is listed on the menu, we surely order at least one for the desserts. This is the reason why ice-cream parlour saw a huge rise in the country and there was an introduction of numerous ice-cream parlors with different themes and selection to serve the best form of ice-creams with a hint of creativity. While winter may not be coming just yet, the cool quotient of the city is up a couple of notches as Hyderabad learned that sabar ka Sitaphal meetha hota hai. Founded in the year of 2009, Cream stone carved its path of the journey as ice cream designers in the city of Hyderabad and has managed to create its niche and since then, the concept of stone icecreams has been dominated by Cream Stone itself & there has been no looking back to that. As Cream stone is mainly known for their icecream stone concepts mainly revolving around chocolate & other basic flavors,  they are now trying to break the bias and have introduced the concept of icecream with flavors of Natural fruits. The concept of using completely natural ingredients in the icecreams is what has been their USP for all the seasonal fruits & this is what sets them apart. As for the current season in Hyderabad, Custard Apple(Sitaphal) is the talk of the town among the other seasonal fruits present in the market. Cream Stone introduces the Seasonal Stars, Sitaphal, Jacky Jack Fruit & Muskmelon in its armory of natural flavored icecreams. We recently visited the Cream Stone outlet at Lingampally wherein we started off with the Icecream Stone creation of sitaphal, the fruit chunks were well mixed with the icecream thereby giving a feeling that you are eating the raw fruit – only this time it is cold and creamy! Alongside it is the milkshake version of Sitaphal which was equally good in terms of the taste. We also tried the floater of sitaphal which has a thicker texture as compared to a shake. Mainly because It is a thick shake with rich topping of fruit & ice-cream. The Sitaphal floater had some good chunks of the cut fruit pieces which really gave the feel of the raw fruit itself. And I ended up having two of Pulpy Sitaphal floaters itself :). Highly recommended for all those icecream lovers to get a taste change done aptly & what better than treating yourself with a scoop of Sitaphal icecream. Moving onto the Icecream Jars, we tried out all of the 5 offerings starting with Red Velvet, Dark Trouble, Nutella Crunch, Shocking Current & Choco Almond. Rarely it happens that one ends up liking all of the ice-cream combinations & trust me, all of these offerings are really worth it. I would highly recommend you trying Shocking Current & Red Velvet Jar as they are truly a masterpiece creation from Cream Stone. Additionally, Icecream Pizza creation is one space that Cream Stone has ventured upon and they have scored a good home run. Fruit Magic Icecream Pizza is the one which all should lay their hands upon as it contains a layer of sponge cake with a layer of fresh Pineapple cream spread across & topped will all sorts of tutty-fruity & dry fruits thereby making it an Instagrammable snap worthy dish itself. Overall, Cream Stones has its motto set in this season to offer a seasonal blend of fresh sitaphal fruit bites with a generous serving of delicious sitaphal ice cream to satiate all your taste buds at the end...

Cream Stone has been my go-to destination for desserts, particularly their stone-cold ice cream, for quite some time. As someone who values both taste and experience, Cream Stone has always been my top choice whenever I crave a delicious treat.

However, my recent experience at one of their outlets left me feeling quite disappointed. While the flavors of the ice cream were still good, the lack of attention to the experience and the inconsistency in the quality of the choco lava ruined the entire experience for me.

As I ordered the Choco Lava, I watched in horror as the staff member heated it to an extreme temperature, causing the ice cream to rapidly melt and drip onto the table. This completely ruined the experience for me, as the whole point of the choco lava was to slowly melt the ice cream and create a delicious blend of flavors.

Feeling disappointed and frustrated, I called the staff member over to voice my concerns. When I asked him why people come to Cream Stone, his response was simply "to eat." This lack of understanding of the importance of the experience left me feeling even more disappointed.

After explaining the situation, the staff member provided a replacement with a less heated choco lava. However, this new choco lava failed to melt the ice cream at all, leaving me with a cold and unsatisfying dessert.

I hope that Cream Stone will take note of the feedback and make the necessary improvements to ensure that their customers are not only satisfied with the taste of their desserts, but also with the overall experience. As someone who has been a loyal customer for some time, I look forward to the day when I can return to Cream Stone and once again enjoy a delicious treat that both satisfies my taste buds and provides an...

I just came from this discriminatory outlet and this was my last visit to this place. The so-called attenders had "not available" as their standard answer, had no sense of customer service, gave out that aura of being irritated, frustrated and unhappy, and for the first time in last 6 years in Hyderabad, I felt discriminated for not being a native Hyderabadi. The menu pulled from hands while the customer reads it, ice creams being served to others on table while the order number shouted for my order, not giving half glass of water for my less-than-a-year kid unless I buy a water bottle - this was a different experience altogether. And when i raised my concerns, there was not even the slightest of remorse or any expression that would make me feel that I was being heard. On the contrary, the expressions were like - who are you, and why should I care even if you are a customer! THEY SIMPLY DIDN'T CARE! IT DIDN'T MATTER TO THEM! I am not sure if CreamStone operates on a Franchise model, but if they do and this particular store is owned by a particular owner and not CreamStone in general, and if Mr.Owner of this particular store is reading this review, let me tell you - your "attenders" are not doing a great job and if there are any people out there like who believe in being treated well when they shell out money from their pocket - they wont be returning. In case you are experiencing a reduced sale, which is perhaps why there was a reduced number of "attenders" at the store - this might be the reason! Today, you've lost a returning...