Domino's Pizza | Madhapur Village, Hyderabad — Restaurant in Hyderabad

One of the worst experiences with the branch manager (Surya) who was dishonest and made us do duplicate payments for a single order. When we approached asking for refund of duplicate payment she started making a lot of stories and unnecessarily dragged the conversations too long making us do continuous follow-ups and we have been emailing Domino's support for more than 3-4 weeks, such a TIME WASTER and its totally annoying that Domino's been an international brand has no control to track such misbehaviour. They're not even aware on how to track a transaction and/or check if it's received or failed! No process or protocol followed for tracking issues, and it's totally lame to ask customer to provide minute details like what was the ordered items, amount, etc. If the branch manager is professional enough they should be able to track with transaction id or the UTR number!! Well that branch manager is definitely creepy and lazy enough to even get the details from their database to do the basic validation, and heights or arrogance when we ask them to refund to the original payment source!! I TOTALLY LOST TRUST on Domino's support team and entirely disguted with their...

Visited Domino's and ordered Chicken Golden Delight and Chicken Wings. Received a receipt with a token number. When my token number was displayed, indicating that my food was ready, I went to the counter to collect my order. However, I waited for a couple of minutes and asked the staff member about my order, mentioning my token number. She informed me that it would take some more time, despite the display indicating that my order was ready. She then checked with another staff member, and finally, my order was handed to me.

Unfortunately, both the pizza and the chicken wings did not meet the usual Domino's taste and quality. Overall, it was a...

Worst behaviour by this team here, they're so rude for no reason, they Don't want to give the offers which are available and then they end up claiming themselves as managers the manager never reaches out to the customer, I understand its a mall counter that doesn't mean the team doesn't have courtesy to talk to the customers and when the customer is upset they're enquiring are you from any brand do you work here where did you come from worst ever experience highly disappointed!! The team of domino's needs to...