KFC — Restaurant in Hyderabad

I had placed an order with KFC store at PVR Banjara Hills, Hyderabad and have been assigned order no 52127 and the rider assigned to deliver that order was Faizan. He called me check the delivery location which I confirm to him and he said I am coming to deliver but immediately he called me back that the location is not showing is it correct I have him nearest landmark as well but he requested to share the OTP for which I told him that has to be given once the order is delivered but he said I need it to get your location and I believed that and shared him the OTP which was 1442, immediately after sharing the OTP the status of my order showed it has been successfully delivered and I was agast to see that. I called the call centre which was unfortunately of other city then that person connected ny call in Hyderabad call centre where I described the entire scenario to Yogesh and he promised me in getting a call back from that store in next 5 minutes which happened and Rajesh (ASM) of that KFC was there to him again I explained the entire scenario and told him because of all this hassle my health has gone bad means I had a migraine attack and wasn't able to talk much but instead of that he was not agreeing to the fact that Faizan has done fudging by not delivering the order and showing it has been delivered, moreover when I told Rajesh that I need compensation for all of this harrasment to me he said our promise delivery time is 45 minutes and we will deliver your order and you have to pay for it, I mean is that serious that after going through lot of pain and argument and especially the wrong practice this brand is doing by having such an employees I don't know how is this brand surviving may be by doing all of this you guys are making money.

I told him not to send me this order and I am telling you that I going to put this everywhere possible wherever I can and try to put this in media too, I am really feeling that I am being humiliated by each and every individual I have...

Absolute Disaster! I visited the store yesterday at noon. While placing order at kiosk, the service person came and stood by me. I have never experienced such disgusting smell from a person. I am not sure how many days he hasn't showered but it was a nightmare! When the screen was at checkout page, i saw a message saying, "you won a free gift" and before i could completely see what the offer was the service person took over the screen and closed it suddenly. I confronted him and he says there is no offer....the screen just displays like that. He went inside calling his co-worker. I 100% suspected he was going to tamper with the food I was about to order. So, I just walked out of the store after washing my hands. I cannot risk such unhygienic place that serves food! If someone from KFC is reading this, please fire that guy immediately! Store visit date:...

Note : As per live maps order delivery takes 7min only and this people claiming full traffic jam and rain.... attached map screenshot

I have placed for scheduled order for 11pm from KFC App before 9pm and same was accepted by the KFC and when I tried to reach delivery person after it showing delivery person details he simply denied order delivery saying Traffic and Rain while i came from same route their was slightly rain but no tariff and asked me to cancel order or take delivery tomorrow... really was he kidding? As I pre scheduled the order so that me and my family can have it by skipping dinner now we didn't cook anything and received another call from KFC Restaurant saying same reason and said him it's not true. So person hanged up the call not sure what kind of service is providing by this KFC Outlet never expected such services from Reputed...