Parivaar Restaurant Radhika — Restaurant in Hyderabad

Feedback on Wedding Reception at Parinay Banquet Hall (Pariwar, 4th Floor) – 21st May

We hosted a wedding reception on 21st May at the Parinay Banquet Hall, located on the 4th floor of the Pariwar property. Despite the management’s strong claims of offering best-in-class service and their refusal to negotiate on pricing or decoration (which they handle in-house at a notably high cost), the overall experience was deeply disappointing.

Key Issues Faced: Food Quality: • The fried rice served initially had a foul odor, indicating it was spoiled. It was only replaced after multiple complaints. • Starters were served in small ice cream cups, with a minimal quantity—one spring roll and two or three fries per serving. This portioning felt more like temple “prasadam” than hospitality catering. Service was slow and lacked attentiveness. Decoration Vendor: • The in-house decoration vendor failed to provide garlands, which were part of the agreed setup. Power Outages: • A heavy downpour began around 9 PM. At 9:30 PM, the power went out for the first time. Although the generator was turned on after approximately 10 minutes, power failed again 15 minutes later. • This second outage lasted another 15 minutes, during which the management failed to provide a clear update. Eventually, we were informed that the generator backing the 4th floor had failed, and they could not restore power despite repeated assurances. • The management’s response was to suggest moving food to another floor without addressing key concerns like decoration setup, photography, and guest comfort. The cameramen had to provide lighting support themselves as hotel staff remained unresponsive. Lack of Responsibility & Communication: • At no point did the hotel staff or management offer a proper apology or take accountability for the disruption. Their indifference was apparent even as we were leaving the venue. Vendor Restrictions: • We were not allowed to bring in an external food counter, with the justification that it would dilute their “brand.” However, the service they delivered was far below acceptable standards, let alone “best in class.”

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Final Thoughts:

We chose this venue based on their bold promises and strict policies aimed at quality assurance. Unfortunately, the actual experience was chaotic, mismanaged, and lacked even basic courtesy. Events like wedding receptions are once-in-a-lifetime moments, and what we faced was an avoidable disappointment. I hope the management takes this feedback seriously and implements changes to ensure no future customer has to go through a...

Went on this restaurant for the third time this as I had fairly a decent experience previously. Also this is one decent one in my vicinity. It was on August 15th night we went here for dinner. Luckily we went around 6:45 pm itsekf and we quite lucky to get a seat in 15 minutes time. Because people who came. around 7:30 pm got their seats around 9pm! It was very crowed and hence the service was poor and delayed for everyone including us as the wait staff were overwhelmed with heavy intake of orders. Meanwhile, we ordered our regular Methi Chaman, Butter Paneer Masala and tried Boneless Chicken biryani along with butter naans, butter rotis and egg noodles. Except for Methi Chaman, naans and egg noodles, everything else were terrible. Rotis arrived very late and it wasn't warm so we sent it back only to get burnt rotis. Panner Butter Masala more like a South Indian pickle than a North Indian dish. It was way too spicy as it was loaded with red chilly powder. And lastly the biryani which is the most ordered dish in this restaurant, was a flop. Since previously I had a regular Chicken biryani and Mutton biryani for a change I wanted to order Spl Biryani. Unfortunately it was available that night and hence the wait staff manager suggested me to go for Boneless Chicken Biryani. It was loaded with dry half cooked rice with 6-7 chicken 65 pieces inside. There was no masala with the rice and hence it was dry and bland. Meanwhile the egg noodles was way good and exceeded our expectations. Since it was for our kid we requested them to make it with zero spice and it turned like a authentic Chinese noodles. We ordered another portion of the noodles but with chicken and that too was amazing. Lastly the service was very poor throughout our meal time there. Mainly due to Independence day holiday the crowd kept pouring. We got seated at 7:05 pm and our dish came on out table at 8:20 pm. By the time we got every dish on the table it was close to 9:15pm. We finished at 10pm. It was hectic as it was difficult to get a public transport after dinner. Overall, my rating based on that day will be about 2.5/5 (, mainly due to awesome noodles). I hope they improve their service, their dishes and implement proper crowd management. I will surely give another try at their restaurant as I am hopeful they will improve as they have been around a...

One of the worst restaurants with worst management, reckless service, overcooked-deep fried-burnt food with egg smell, worst ambience, Head of waiters called captain doesn't hold any accountability and responsibility. No manager to talk for the nuisance. When food is smelling foul, waitress comes to the table, takes a spoon and Tastes the curry from the bowl and says its good, you can continue eating. Seriously!?! So without permission or notice your staff just grabs our food and Tastes infront of us and asks us to continue eating. I order mojito and he bought roadside pudina juice without cooling. When asked for cooling, he went back, bought 2 ice pieces and dropped in the glass. This is how you treat customers? Seriously don't visit parivaar veg restaurant and parivaar non veg restaurant. Because veg restaurant guys doesn't give a damn to common people; their priority is big shots. While non veg restaurant offers left over food and reused oil that smells like hell. None of the restaurant staff has concern or manners in treating customers. Wish there was 0 rating. And how stupid the management is, telugu people were sent to takeaway store where they doesn't show interest to work and confuse orders, while 1st floor dining restaurant staff is outsiders who behave weird and vulgar. We left the place immediately paying the bill only for soup. They almost made us to sit for 40 min and got starters, once Complained that it is not good, they went and bought another item after 30min and again after 15min one more item.. and when raised complaint, discussion and later payment stage took more 30min.. almost 2 hours we had nothing except soup and left the place. Never and ever will visit both parivaars and I have filed complaint to ghmc food inspectors. Hoping for a speed action against these fellows. Don't fall for the innocent drama that we are going to replace food, or complimentary food will be supplied. This is a trick hotel managements does to make you pay for...