Pizza Hut | Gachi Bowli, Hyderabad — Restaurant in Hyderabad

My usual place for pizza cravings ones.. with lots of restaurants offering amazing varieties of pizzas, personally i feel Pizza Hut has lost its ones upon a time boom where Pizza Hut was always the first destination for having pizzas.. with multiple outlets the quality has come down drastically and only few serve good ones (though not consistent).. this time it was a wow experience where the crust was light on tummy well baked and loaded with veggies (had to reduce the rating for their inconsistency).. supreme exotica with loaded veggies and medium thick crust with subtle amount of cheese made the taste enjoyable..spicy chilli garlic bread -A bite through the hot gooey cheese further into crispy bread with a hint of garlic is a quick saviour to relish..The staff response is very quick and good..One which I don't like is the charge for ketchup packs.. I usually order take away with online selection where I don't find option to choose ketchup packs. Have to argue with the manager again for then.This is something which Pizzahut Feedback have to take care..!Overall an good experience this time with this branch.#palatepassion...

I don't want to give single star but don't have an option to give ZERO stars. I have placed an order with Pizzahut online and the same is routed to Gachibowli store. The order is expected to be delivered by 8:15 PM and I have received a confirmation email saying that it gets delivered around 8:13 PM. I received a call at 8:22 PM from the Gachibowli store and they said they will be cancelling the order as they don't deliver to my address. They suggested I should place an order with Madhapur store. Unfortunately there is no way we can choose a store from which our order to be serviced. When I told the store manager that I want to complain he has given me the Pizzahut central team and have given me the number. I called the central team to complain on the same and after half an hour heated discussion they have routed my order to Madhapur store. I want to caution my fellow Pizza hut lovers to be careful while placing an online order as the order may get cancelled. Especially if you are hungry then I suggest you AVOID Pizzahut and look out for safer options. The team is so insensitive and it is a waste of time...

I have to give one star for the experience I had..Not for the taste ..The taste is good..On any other day I would have given a five star..

We went on Thursday..Which was a holiday for most of the IT companies in Gachibowli..Tine was 9:45 pm..Not a single customer in the restaurant...luckily parking available ..However on a weekday there will be absolutely no parking ..

When we were ready to place the order ...We were asked to wait for 10 minutes even before placing the order..We waited for 10 minutes ..Then placed the order ..The order took more than 40 minutes ..The team was more eager to serve their zomato and swiggy customers rather the ones who are sitting inside...After multiple reminders we finally got our order..In installments...The lemonade was not given ..The paneer pocket we took home ..

We should stop going to these kind of restaurants ..Not happy with...