Went there today and had a terrible experience:
Food is very very average
Staff and service is not something worth mentioning
Unlocked 2+2 for drinks on Zomato Gold. Bill came and I paid to the waiter without checking. By the time he got me change I checked that Gold was not applied and hence I told him. He went to the manager and came back to say that they cannot do anything now, that it is 'your fault that you did not checked the bill before making the payment'.
Well, they pushed all the blame on me without once accepting that this is their mistake and not even once said that they will take care that this does not happen in future.
The way they behaved was not expected - i realized the issue with the bill before even the waiter got the change and still they did not tried to correct the bill or even apologize for their mistake.
A couple of hundred rs does not matter but the way they handled the entire thing was a fiasco and this is not how professional businesses behave. Mistakes do happen and how you handle the situation is what sets you apart from others and create lasting impressions, the manager there dealt in the worst possible manner.
So be sure that you check your bill as soon as you get it as it might be a norm there to inflate it and then push on customers.
They surely need some crash course in etiquette and customer management. I am never going back to this...
Β Β Β Read morePathetic experience.Went today with my family members with prior booking,it was Saturday night but there were hardly any staff. 1.Poor ambience,no lightings were on today when we reached,didn't matches the photographs which are uploaded.No arrangement for rain no staff will attend to you when you enter even after prior reservation, you have to look for your seat yourself,if you don't find any seat then you have to follow them around asking to be seated. 2.No cuttleries or condiments at the table,even after ordering food for 6 people, we have to remind them to give spoons tissues and ketchup. 3.there were total 3 servers for the whole restaurant on a Saturday night who were running around unable to cope up with the rush.just 3 staff After ordering around 6-7 starters together,we were informed after 20minutes that a particular item cannot be done, and this happened 3 times. No seving was done ,they will just come dumppl food at the corner of the table and leave.No basic service etiquettes. 6.After eating 5 starters we all had to wait for the last one to come ,after 30minutes along with the dinner. 7.Two different types of water bottles was given,one bisleri and one high brand water,I didn't understand the reason for this. Overall we had a bill of around 7000, for such a pathetic experience. Better visit some place else if you are going for good ambience...
Β Β Β Read moreMy recent visit to Stardust Cafe in Jaipur left me utterly disappointed. I had high hopes for a delightful dining experience, but unfortunately, it fell far short of expectations.
First and foremost, the food was a major letdown. Not a single dish managed to impress my taste buds. It was as if the flavors were non-existent, leaving me wondering if the kitchen staff had forgotten to season the dishes altogether. The lack of taste and quality was consistent across the entire menu, making the meal a regrettable choice.
Adding to the unpleasantness was the demeanor of the staff. Their rudeness was glaring and unwarranted. From the moment I walked in, there was an air of indifference, and it seemed like they were doing me a favor by serving me. Itβs disheartening when you look forward to a pleasant dining experience and instead encounter hostility from the very people who should be making your visit enjoyable.
In summary, my visit to Stardust Cafe was a complete disappointment. The lackluster food, devoid of flavor, coupled with the unhelpful and rude staff, made for an unfortunate combination. I wouldnβt recommend anyone to subject themselves to such an unsatisfactory experience. Itβs safe to say that I wonβt be returning to this establishment...
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