YOUniverse-The Lounge | Rooftop | Bar & Kitchen — Restaurant in Jaipur Municipal Corporation

Every food lover should read this review before coming here...

Location - It is located on Girdhar marg. Approximately 500 meters from wtp.

Parking - There is no dedicated parking. You have to park your vehicle beside the road.

Ambience - The atmosphere of this roof top restaurant is good. You would like the view from the fourth floor. Over that sitting arrangement and overall dining space is satisfactorily nice.

Food - We ordered paneer, daal, raita, naan and tandoori roti and all the items were above average. We did not have much issues with food. Although considering the price it was not justified.

Price - It was on the higher side. It will easily cost rs 400-600 per person. Considering the place it could have been justified if food had been of that quality.

Service - Everything which glitters is not gold. This idiom perfectly fits this place. All the ambience and lights fade out at their service. Don't forget that it's a place for hard drinks. Hence you order something from the main course and they will take a whole lot of time in delivering that. They will keep roaming around drinking people and you would be ignored for eternity. We were left hungry and unfinished for more than 30 mins in between the meal and chapatis were not being served. They just said it's coming...it's coming...but two chapatis took more than 30 mins to reach our table. The bottle after the bottle was being served on other tables but not our chapatis...we were frustrated and thought to leave the meal unfinished then the left over items came. Over that we ordered a dessert item but immediately canceled that due to some reason and the waiter listened to us carefully yet he brought that item and said when you cancelled? His whole focus was on serving drinks. So if you are coming to eat an Indian main course think twice. Their service will leave you stranded.

Behaviour - The person who took our orders was nice and had amicable behaviour. But those serving guys were rude and adamant in not accepting their mistakes.

Overall - My first experience at this place was not good. Their service spoiled everything. Service is the main concern at this place. They should need to work seriously on this. Three stars are for...

I recently visited your bar & kitchen and felt compelled to share my experience, which unfortunately was far from satisfactory. First and foremost, the pricing is unreasonably high across the board. For example, charging ₹500 for a Tuborg Strong and ₹550 for just 60ml of Ballantine’s is excessive and completely unjustified. These prices are far beyond standard rates, even at premium venues.

To make matters worse, the service practices seem designed to mislead. When ordering a single piece of papad, I was given two—only to be charged for both. This kind of upselling without consent feels deceptive and exploitative.

Additionally, basic courtesies like providing complimentary water with whisky were completely ignored. In any decent establishment, such things are standard. The absence of it here just reinforces the impression that customer experience is not a priority.

Overall, the experience felt like a blatant attempt to overcharge and take advantage of patrons rather than offer genuine hospitality or value. This kind of service not only disappoints but also breaks trust with customers. I would strongly urge management to revisit their pricing strategy and service ethics, or risk driving away more guests...

Positives: -Fantastic ambiance with a lively vibe and great live music. -Cooperative and friendly staff. -Wonderful rooftop setting, perfect for enjoying a night out with friends.

Negatives: -Extremely slow service when it comes to food delivery -Waiting time of at least 45 minutes for food orders, which is quite frustrating

Overall, the rooftop bar and cafe seems like an excellent spot for enjoying live music and a vibrant atmosphere with friends. The staff is accommodating, and the vibe is undoubtedly enjoyable. However, the significant delay in food service is a major drawback that cannot be overlooked. If you're looking for a place to unwind with drinks and music, this place might be a good option, but if you're primarily interested in dining, the prolonged wait for food could be a...