Domino's Pizza | Saket Nagar, Kanpur — Restaurant in Kanpur

At the starting of the week I.e. monday, one seldom decides to visit a pizza cafe. But since my younger one insisted, I decided to tag him along with me. Now, from where I stay and the location of this outlet, there are atleast 7 pizzerias on the way but going by the present situation I didn't wanna bet on uncertainties, thus I chose Dominos. I would now start on why do I feel this store is the worst store managed by jubilant foodworks in India.

1- The cashier/ordertaker had absolutely no idea on SOP in taking orders. He would easily get distracted and even when they were not engaged (in taking orders or transacting) they preferred wasting customers time. Basically they were not trained well.

2 - As I mentioned earlier that I arrived here on my younger one's insistence and a child does what a child does. He asked me to take him to the washroom and to my surprise(literally) it was in the state of epitome of filth. I have travelled all across and visited many similar or better reputed QSR outlets but never have I ever found their washrooms in such filthier state. I literally had to leave the restaurant and had to request a nearby establishment to use their premise for the aforementioned purpose.

3 - Discourteous staff - On seeing the washroom in such condition, I requested one of the staffs to get it cleaned, as it was still 7.30 PM, so I believe my expectations were not unreal, as the peak time was still supposed to be post 8.30 PM. But my words fell on a deaf ear and that guy just didnt ignore me, but on my second request he literally glared furiously at me.

4 - Kind of water you use - I might have visited more than 100 dominoes stores across India and my request to help me with a cup of a drinkable water has always been met and like every time I confirm whether it is drinkable or not, and going by the brands image I completely bank upon their word, but the restaurant manager simply told me that they only have tap water which they use to clean things and wash. Although I wanted to ask whether these people were using same water while in kitchen too, but better sense prevailed in me and I preferred not to question them further.

I myself am from hospitality industry/QSR background and knowing the intricacies and the hardwork that goes behind the counter, I prefer never giving negative feedbacks, atleast anywhere online, but when things were so haywire, I couldn't help but feel absolutely shabbish and disgusted to be at the place I was at.

Take it as a stride if you dont...

Drawbacks 1st, i ordered pizza from the application and added a coupon for a discount which is available for every Domino's outlet, although they packed my order and went outside their shop to deliver my pizza Even they told me that your pizza will be delivered on the table that takes a long time and my pizza got cold which is not good

2nd, although they have two counters to take orders from customers, they have a lot of customers still they are taking orders from only one counter and only one guy was taking orders and his work is very slow i ordered my 2nd pizza which was delivered to me after 30 minutes and, because of the long queue many customers were leaving the shop I think they should hire an employee for the 2nd counter

Quality I ordered a Double Cheese Margherita and Veg Extravaganza and 2 Veg Loaded pizzas from this outlet

I don't recommend Double Cheese Margherita from here because it was very hard to chew for me and I think they burnt my pizza in the Owen However, the quality of two other pizzas was very good In fact I can say very delicious 😋🤤

Final verdict, If you don't have any problem with queue and waiting then this outlet is good for pizza lovers and you can get discounts on every order, but you need to order pizza from their...

Domino's Pizza in Saket Nagar, Kanpur offers a consistently satisfying dining experience. The restaurant is known for its prompt and efficient service, making it a go-to choice for a quick and delicious meal. The menu offers a wide range of pizza options, from classic Margherita to innovative specialty pies, catering to various tastes and preferences. Their crust is typically well-cooked, striking a balance between crispy and doughy.

The staff here is friendly and accommodating, ensuring that orders are prepared with attention to detail. Moreover, the restaurant maintains a clean and pleasant ambiance, making it suitable for both dine-in and takeaway. Delivery orders are usually on time and piping hot.

One area where Domino's excels is its affordability, offering regular deals and discounts that make it budget-friendly. Whether you're looking for a solo slice or a family feast, Domino's in Saket Nagar is a reliable choice. Overall, it's a dependable pizza joint, ensuring a tasty, convenient, and affordable meal...