Great experience overall! Was there to celebrate my husband's birthday. The food was great. We ordered chicken satay and veg dimsum as starters- both of which didn't disappoint! Main course was phad Thai and Singapore vermicelli noodles. The presentation for Phad thai was unique and very appealing. Both the noodles tasted. We underestimated portion sizes and ended up taking a doggy-bag home! The Jasmine tea we ordered was divine and a perfect accompaniment to the meal. Since I'd mentioned it was my husband's birthday we were celebrating, they got a lovely cheesecake with candles.. my husband was very happy with the gesture! Overall, we all had a great experience!
For what could be better: Mosquitoes can be a problem. But at our request, the waiter lit some citronella incense sticks which were, surprisingly, very effective. I'd made a reservation through dineout and called 6-7 hours earlier to confirm that the reservation was visible to them and inform them of the celebratory occassion. However, the maitre'd couldn't find any reservation in my name once we arrived. Reservation process may need some refinement! There doesn't seem to be a wheelchair accessible way to get to the restaurant, since we had to climb 2 flights of stairs. So, you may want to confirm if there's accessibility for wheelchairs in case you're going with someone with special needs. Ambience is nothing exceptional. But we loved the open air setting and colorful lights. Candlelit dinners in the semi-covered setting may not make sense because of the bright lights, but could be worth a try in the...
Read moreApril 2024 dining experience: bringing down the rating from 4* to 3*, mainly for the food and the service.
The restaurant has moved to the 12th floor of The Oterra Hotel and provides a good night-view of the Electronic City neighborhood. East Restaurant only opens for dinner and the kitchen closes at 23:00.
In the new menu, they have added sushi, the rest of the items are the same as in their previous menu, but the prices have increased.
Our table had regular cutlery so we requested for chopsticks. The waiting staff got us chopsticks but both pairs were not clean - had some sticky substance all over them. They were quickly replaced when we brought this to the notice of the waiting staff.
We had specifically requested that the futomaki be wrapped in seaweed but when the dish arrived, there was no seaweed. The head of the waiting staff took back the dish from our table. The kitchen remade our futomaki with seaweed while we awaited, but this time, to our surprise, the portion got much smaller and the fried asparagus stems that were presented in the returned dish had disappeared in the remade dish. It appeared as if the kitchen had penalized us by taking away some ingredients and making the portion size smaller.
None of the other dishes we tried that evening stood out. Also, the portion sizes could be little more. Overall, an average experience at a fine dining restaurant in a five star hotel, hence bringing down the overall rating for the East...
Read moreI had the best time here with my husband on his birthday. They made us feel very special and was very patient. All the arrangements and decoration was done very well and went over the top by providing a bouquet and a customised birthday card for my husband which was so special. Starting from Mr. Dev whom I coordinated with was very patient and kind to understand all my requirements. He was not available at the venue as it was his off but he made sure that everything is done as requested and he briefed his team accordingly. He definitely kept his promise on providing us with the best of everything 😉 Mr. Shubham was there at the lobby to welcome us and guide us to the restaurant and it was very sweet of him to do that. Mr. Nitesh definitely needs a promotion because he's fantastic with his services. He served us food on time and as requested. Very patient and kind and helpful. Defines alot about his personality and good source in hospitality industry. He definitely needs a hike. Coming to none other than the person who served us yummy food. Chef Mewalal was outstanding. He made us the best food and we both enjoyed it. Food quality and taste was on point. He personally came to meet us to ask if we need any changes. Guys please try out chef mewalal's food. Thank you Team east and oterra ❤️ had...
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