Salt Restaurant — Restaurant in Karnataka

After seeing the reviews on Google and zomato we were misleaded and booked on zomato for our group of 16 . Never had such a bad experience of dining.

Most of the starters/dishes in the menu were not available, again second option going to another hotel was ruled out as the kids were hungry , after waiting for more than 1 hour and we started them asking to serve us the food on whatever available was ordered and service was pathetic . Complimentary starters were offered to patch up delay in service which we did not take and sent it back , Cutlery was given on demand, food was not served just kept on table. No tissues was available in the washroom.

Paratha and mutton curry was ordered, and Mutton curry was served after 15 minutes after serving hot Paratha . By the time Paratha was less hot and slightly less soft and but tasty.

And one more speciality of the Restaurent is they Cook Mutton curry without mutton in it and when asked were is the mutton the Waiter javed never confessed nor felt sorry he said will check with Chef and never returned back after checking.

We Have asked and also requested almost every staff of the dining to call the manager , and the manager was unavailable until our lunch was finished . When we told we will pay the bill after speaking to the manager.for the pathetic service , the manager was connected over the call , the manager was polite and sorry for the what ever happened in her absence and asked us to leave our contact details for the call back , we settled the bill and will also expect the call form the restaurent manager. Never expect any Hospitality in this place ,A great disappointment and would never never suggest this...

I would have given minus stars for service if I could...

Had the worst dining experience today noon at the Salt restaurant @ Soho, Mysore.

Had booked a table for 16 ppl (12 kids and 4 adults) via zomato. 80% of the items on the menu was not available. The service was pathetic, the attitude of server, Javed was horrible. We ordered almost 12 to 13 items, most of it was below average. The waiting staff had no clue about service, we had to ask for everything from spoons to fork to water glasses, main course plates. We were told that hotel had taken up an order of outside event, so we had to do with whatever was available and served. My question is why did you accept the reservation is 16 ppl if you don't have the capacity to serve. They were trying to placate us with compliments while we had to wait for minimum 45 minutes for the dishes we ordered. The kids were cranky and tired of the long waiting because of the long waiting time.

In short, the Salt @Soho failed miserably and spoilt the dining experience of the family.

Never visiting again nor would I recommend it to any of my...

We ate here on Saturday night as we’d had an overnight train and we’re exhausted. I ordered a Mutton Biryani and my wife ordered the Vegetable Biryani. I’m always suspicious when the food comes out super quickly and in this case it was fairly fast. My Mutton Biryani was one of the most disappointing meals I’ve had in a month of being in India. For a start it wasn’t hot it was only warm. Secondly it was just a big bowl of rice with some mutton bones in it. There were no deliciously fried onions, no sauce, no meat. I picked out the bits of bone with some rice but there was no flavour so I didn’t eat it. When the waiter came and took my plate I said how bad it was but I don’t think he understood though he could clearly see I hadn’t eaten it. I’m giving 3 stars instead of none because my wife’s Vegetable Biryani was very nice and hot, we shared it, and the staff were all very nice despite the lack of English. From the reviews the food here sounds good but the Mutton B was truly rubbish and I shouldn’t have...