My husband and I had a very bad experience at anns bakery today.Anns was a shop that I always went to for tea when I arrived in Pala. As always, we went there on our way from Ernakulam Paravur to Kanjirapalli.I lay down with my head on my husband's shoulder because I had a headache.We also prefer to sit next to each other rather than opposite. So we sat on the chairs next to each other.Then one of the staff, its a women there asked us to sit on the opposite chairs .When asked what it was,they said that, didn't allowed to lay down in another persons shoulder.Do they mean morality? The tea shop handlers just give tea.Why interfere with the personal affairs or comfort of the customers who come there? It's very bad behavior. We didn't expected that and we also surprised for that y they came from 19th century.We will never go there again and will not...
Read moreAnn's Baker's popular reputation is completely undermined by shockingly rude customer service. Our bad experience started immediately: despite the store not being busy, the assigned employee ignored us. When we finally got another staff member's attention, he gave a defensive, unprofessional excuse for his failure to take our order. The situation escalated when, as a couple, we were told in a sharp and deeply unwelcome tone that we couldn't move a chair for a minor adjustment. This interaction felt intrusive and like inappropriate "moral policing," not hospitality. Due to this cumulative neglect and rudeness, we immediately left. Management must urgently address their staff's judgmental and unprofessional demeanor, as it ruins the entire...
Read moreOne of the known bakes and confectionery stores at Pala. Located very ideally, which is at the Santhome Shopping Complex (second store located aside of Moozhayil Jewellery) Kottaramattam.. There is no particular parking space is provided, its a common Parking for the entire shopping complex. So Parking is totally depends on luck.. Shop is very neat and clean always..
You won't be disappointed if you visit here and purchase any bakery or chips items. The quality is very good...You will be charged bit high for this excellent quality.. Chips, nuts, cakes, etc are very good..For me, the plum cake is favorite..
Also, the management is very strict to its employees..Perhaps that's the secret to maintain its...
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