Worst place ever visited... Such an atrocious service. Shameless management. They took orders and made us wait for one hour when there were no customers for them (not surprising..actually no one will ever visit them if their services are such pathetic). I checked three times.. Everytime they answer was same " Sir 10 minutes" And the disinterested staff went back chatting and gaming in their mobiles. Finally after an hour finishing off our meal from other eating joints around again asked them. Answer was the same and when I threw the bill at the manager and asked him to eat the pizza for free, shamelessly without even tendering an apology the arse took the bill and marked as delivered. Such beggars will let down the name of the chain... Let him eat the pizza...
Read moreLocated in the 2nd floor food court of the Mall of Travancore, near Trivandrum Internal airport and Ananthapuri hospital. Billing counter was undermanned, only one person to handle all orders. That too on a Sunday it was crowded, more than 30 people in front of the counter. Must appreciate the patience and service of the person in the counter for handling a load of people ✌️ Have to wait a long to get the things ordered and received.
The food handlers found without gloves, they could have used gloves that too during this pandemic. Ordered 6 piece chicken, costed me near to 600 rupees. Some of the pieces were crispy and fried well and some others are not. May be due to the rush, but should not be...
Read moreI had a terrible experience at Chicking Mall of Travancore, Trivandrum, on 11.12.2024. I ordered a Royal Supreme Medium Chicken Pizza at 6:53 PM and was told it would be ready in 15 minutes, but I waited over 30 minutes while others who ordered later were served first. They said the pizza maker was on leave but still kept taking orders. When I got home, the pizza was unevenly cut and had only 5 pieces instead of the promised 6. This is unacceptable and shows zero respect for customers' time or money. Really disappointed with the service...
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