Today morning, I visited Pandhal Cake Shop in Vazhakala and had such a delightful experience.. I tried their Blueberry Cheese Pastry and Caramel Eclair... both were delicious, but the eclair truly won my heart. It was rich, creamy, and had the perfect caramel flavor that just melted in my mouth. What made the visit even more special was the excellent customer service. The staff were courteous and welcoming. A big shoutout to Anzil, who served me with a warm smile and made sure everything was perfect. His friendly and professional attitude added to the overall experience.
The shop was clean, well-organized, and had an inviting atmosphere. Overall, it was a perfect start to the day...great sweet experience and even better service. I’ll definitely be back for more..☺️
Highly recommend this...
Read more**Review I have been a loyal customer of Pandhal Cake Shop for years, and it used to be my go-to place for the best cakes in the city. Their rich chocolate pastry, in particular, was my favorite — the top chocolate layer was always creamy and delightful every time I bought it a year ago.
However, in the past few months, I've noticed a decline in the quality of their cakes. Recently, I've been getting cakes that feel stale and hard, almost as if they were made several days before. It's disappointing to see such a change from a place I once loved.
I hope the shop takes this feedback seriously and ensures that all their products are fresh before serving or delivering them to customers. Pandhal Cake Shop has the potential to be great again if they address these...
Read moreI've been a loyal customer at Pandhal for years now, Every cake I've ever ordered is from Pandhal. And honestly I used to think they were the best Cake shop in all of Kerala until today. Today I ordered a birthday cake, asked them to write Happy birthday on top and add chocolate chips to their butterscotch cake. I ordered the cake on the 30th July so that there was no mishaps. Today on August the second I went to go collect the cake and there was nothing, it was a plain butterscotch cake, no birthday lettering or chocolate chips. When I asked why this happened they said they don't know and gave discount, I wasn't even bothered about the money I paid, it's the fact that they gave a plain cake that was disappointing. Never...
Read more